Course 3, Discussion 2: Accepting and Providing Feedback

If you prefer a video/audio explanation, please watch this video.

• View video here

Some reasons why accepting feedback is important:

• It helps us improve our craft/skills/ourselves

• We become aware of our own short comings.

• We can learn how others may perceive us.

Reasons why it can be challenging to hear constructive feedback:

• We might associate it with who we are as a whole.

• We may think the person giving it has lost respect for us.

• It can hurt our ego.

The choice is yours! Are you willing to deal with discomfort for your greater good? If so then constructive feedback is an essential tool you must utilize.

Now let's see how to give feedback!

If you prefer a video/audio explanation, please watch this video.

• View video here

Steps to give useful feedback:

• Sandwich it between genuine positive feedback.

• Don’t do it too often. Remember a person can only accept so much constructive feedback before it drains them. Use it sparingly.

• Ask yourself what you are communicating is beneficial to the person or your own personal preference. Only provide feedback if it will help the person.

Let's practice giving constructive feedback.

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

❗After fulfilling the requirements of this post, please check out the next post here!

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