Building Empathy in Difficult Conversations
Empathy is a key focus in the IDG course, and it plays a critical role in building meaningful connections. However, it’s often tested in difficult conversations, especially when emotions are high. I've been reflecting on how to maintain empathy when faced with disagreement or frustration.
One tool I’ve found helpful is non-judgmental listening. By setting aside biases and assumptions, I can truly hear the other person’s perspective, which helps me acknowledge their experience without feeling the need to fix it right away.
I’ve also learned the importance of self-awareness. When emotions get intense, I have to check in with my own feelings. If I’m feeling defensive or overwhelmed, it becomes harder to stay present and empathetic. Recognizing this and stepping back has been crucial to maintaining a compassionate approach.
How do you stay empathetic in difficult conversations? Have you faced moments when empathy was challenging, and how did you manage it?
@CharisB21
How do you stay empathetic in difficult conversations? Have you faced moments when empathy was challenging, and how did you manage it?
I stay empathetic by practicing the following steps:
Being non-judgemental
Not providing solutions or advice
Asking open ended questions
Maintaining eye contact etc.
Yes, I have faced many situations when it would be too challenging to manage my emotions when listening to others. There were many instances where I would feel drained after listening to somebody. I manage my emotions by practicing self care techniques such as journaling, writing down what's been on my mind. I also let the other person know when I am available and when we can talk i.e setting boundaries. Praying really helps me a lot and also physical activity helps me regulate my emotions.