Group Support Leader Hosting Requirement Update
Hey 7 Cups Group Support Community! Coming to you today with an update for our group support leaders.
As of September 3rd (today), all Community-Centered Moderators and Room Supporters will be expected to host sessions for each team they are part of to maintain their leadership badge, as well as their position on their team(s). This is to ensure that everyone is active on and contributing to their team(s).
Updated Requirement for Adult Listeners: Hosting 1 hour per team per month
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If you are on 1 team, you host at least 1 hour in that team’s room each month.
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If you are on 2 teams, you host 1 hour in each team’s room each month for a total of 2 hours per month.
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If you are on 3 teams, you host 1 hour in each team’s room each month for a total of 3 hours per month.
Updated Requirement for Teens and Members: Hosting 30 minutes per team per month
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If you are on 1 team, you host at least 30 minutes in that team’s room each month.
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If you are on 2 teams, you host 30 minutes in each team’s room each month for a total of 1 hour per month.
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If you are on 3 teams, you host 30 minutes in each team’s room each month for a total of 1.5 hours per month.
Note, you may only be on a maximum of 3 subcommunity teams. This does not apply to the Safety & Knowledge Subcommunity, the Academy Subcommunities, or any discussions in Listener Rooms. See here for more information.
Sessions can include Open Chats, Guided Discussions, Sharing Circles, Icebreakers, Check-Ins, etc. Sessions must be held in rooms for which you are a group support leader in order to count towards your quota for each team.
In order to get credit for hosting to meet your monthly quota, you must set a banner for your session (or be the co-host of a session with a banner), as the banner records will be what the Group Support Leadership Team uses to calculate your quotas each month.
All group support leaders should have the ability to set banners. You will see this at the top of group support rooms:
Once you select “Start Discussion,” this will appear:
How to set a banner:
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Select “Start Discussion” in the blue banner.
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Write the name of your discussion in the “Discussion Topic” box
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Input your co-host’s exact username in the “Co-Leader” box. Your username will automatically be recorded if you are the one setting the banner. This is how your co-host will get credit for hosting.
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Set “Discussion Length” to match that of the session you are hosting. Sessions can be 15, 30, 45, or 60 minutes. Please check with your Support Team Leader for suggested discussion lengths for your sessions/scripts.
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Select the green “Start Discussion” button, and the banner will start.
Your monthly quotas for each team will be a sum of all banners for each team’s room where you host or co-host. You can meet your quota in any way that meets your individual needs so long as they total one hour per team. For example, if you are on one group support team, you could complete your quota by hosting:
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One 60-minute session (Adult Listeners)/30-minute session (Teens/Members)
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Two 30-minute sessions (Adult Listeners)/15-minute sessions (Teens/Members)
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One 15-minute session and one 45-minute session (Adult Listeners)
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Four 15-minute sessions (Adult Listeners)
In addition to this minimum group support community quota, as Community-Centered Moderator or Room Supporter, you are also expected to meet any expectations from your specific subcommunity team leaders. This includes but is not limited to extra hosting expectations, participating in a buddy system, or other tasks as assigned and communicated by your Support Team Leader(s) and/or Community Mentor Leader(s).
Note, each subcommunity team’s expectations may differ. Please communicate with your team leaders to learn more.
Additional notes for hosting:
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Check the Community Calendar to be sure you’re not planning to host in the same room at the same time as someone else.
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See this helpful Guide to Hosting a Group Support Discussion.
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Pop-up rooms require a Doorkeeper to open and close them. If you are not a Doorkeeper, please use this form to request one at least 30 minutes prior to the time you need the room opened/closed.
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Many teams also track their own sessions on a Team Dashboard, so please be sure to communicate with your team leaders about access to a Team Dashboard, as well as how to log discussions as applicable.
If you are unable to complete your hosting quota(s) or subcommunity expectations, you may risk removal of your Mod or RS badge, as well as removal from the team(s) for which you did not meet the quota.
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If you need to go on a self-care break for any period of time, please be sure to communicate with your team leaders. You will not be penalized for taking care of yourself.
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If you fail to meet your quotas 2 months in a row without prior communication about self-care or otherwise, you will be removed from your position. Effective communication with leaders about needs or self-care is valuable and encouraged to maintain your badge.
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If you lose your badge, you may apply here to get the badge reassigned, as well as speak to team leaders. If you have been away for 3+ months, you may be asked to reapply for the role or complete training again to ensure you’re up to date on roles/expectations.
If you have concerns, such as you forgot to put a co-host’s name in a banner, forgot to set a banner while hosting, have circumstances that may prevent you from meeting quota, or anything else that may affect your (or a co-host’s) quota calculation, please let your Support Team Leader know or contact a Group Support Mentor Leader.
Please note: This will be in a trial phase moving forward, and we welcome any feedback you may have. We will consider any feedback received and make changes as needed.
Have questions? Please reach out to:
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Admin: @ASilentObserver
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Group Support Mentor Leaders: @Lou73 @ASilentBunny
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Mod Leads: @CheeryMango (Adults) and @EvelyneRose (Teens)
Want to apply for a subcommunity role? See here.
Hosting and want your discussion on the Community Calendar? See here.
Need to look up the Community Moderator or Room Rotation Schedule? See here.
