Group Support Leader Hosting Requirement Update
Hey 7 Cups Group Support Community! Coming to you today with an update for our group support leaders.
As of September 3rd (today), all Community-Centered Moderators and Room Supporters will be expected to host sessions for each team they are part of to maintain their leadership badge, as well as their position on their team(s). This is to ensure that everyone is active on and contributing to their team(s).
Updated Requirement for Adult Listeners: Hosting 1 hour per team per month
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If you are on 1 team, you host at least 1 hour in that team’s room each month.
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If you are on 2 teams, you host 1 hour in each team’s room each month for a total of 2 hours per month.
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If you are on 3 teams, you host 1 hour in each team’s room each month for a total of 3 hours per month.
Updated Requirement for Teens and Members: Hosting 30 minutes per team per month
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If you are on 1 team, you host at least 30 minutes in that team’s room each month.
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If you are on 2 teams, you host 30 minutes in each team’s room each month for a total of 1 hour per month.
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If you are on 3 teams, you host 30 minutes in each team’s room each month for a total of 1.5 hours per month.
Note, you may only be on a maximum of 3 subcommunity teams. This does not apply to the Safety & Knowledge Subcommunity, the Academy Subcommunities, or any discussions in Listener Rooms. See here for more information.
Sessions can include Open Chats, Guided Discussions, Sharing Circles, Icebreakers, Check-Ins, etc. Sessions must be held in rooms for which you are a group support leader in order to count towards your quota for each team.
In order to get credit for hosting to meet your monthly quota, you must set a banner for your session (or be the co-host of a session with a banner), as the banner records will be what the Group Support Leadership Team uses to calculate your quotas each month.
All group support leaders should have the ability to set banners. You will see this at the top of group support rooms:
Once you select “Start Discussion,” this will appear:
How to set a banner:
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Select “Start Discussion” in the blue banner.
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Write the name of your discussion in the “Discussion Topic” box
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Input your co-host’s exact username in the “Co-Leader” box. Your username will automatically be recorded if you are the one setting the banner. This is how your co-host will get credit for hosting.
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Set “Discussion Length” to match that of the session you are hosting. Sessions can be 15, 30, 45, or 60 minutes. Please check with your Support Team Leader for suggested discussion lengths for your sessions/scripts.
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Select the green “Start Discussion” button, and the banner will start.
Your monthly quotas for each team will be a sum of all banners for each team’s room where you host or co-host. You can meet your quota in any way that meets your individual needs so long as they total one hour per team. For example, if you are on one group support team, you could complete your quota by hosting:
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One 60-minute session (Adult Listeners)/30-minute session (Teens/Members)
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Two 30-minute sessions (Adult Listeners)/15-minute sessions (Teens/Members)
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One 15-minute session and one 45-minute session (Adult Listeners)
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Four 15-minute sessions (Adult Listeners)
In addition to this minimum group support community quota, as Community-Centered Moderator or Room Supporter, you are also expected to meet any expectations from your specific subcommunity team leaders. This includes but is not limited to extra hosting expectations, participating in a buddy system, or other tasks as assigned and communicated by your Support Team Leader(s) and/or Community Mentor Leader(s).
Note, each subcommunity team’s expectations may differ. Please communicate with your team leaders to learn more.
Additional notes for hosting:
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Check the Community Calendar to be sure you’re not planning to host in the same room at the same time as someone else.
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See this helpful Guide to Hosting a Group Support Discussion.
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Pop-up rooms require a Doorkeeper to open and close them. If you are not a Doorkeeper, please use this form to request one at least 30 minutes prior to the time you need the room opened/closed.
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Many teams also track their own sessions on a Team Dashboard, so please be sure to communicate with your team leaders about access to a Team Dashboard, as well as how to log discussions as applicable.
If you are unable to complete your hosting quota(s) or subcommunity expectations, you may risk removal of your Mod or RS badge, as well as removal from the team(s) for which you did not meet the quota.
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If you need to go on a self-care break for any period of time, please be sure to communicate with your team leaders. You will not be penalized for taking care of yourself.
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If you fail to meet your quotas 2 months in a row without prior communication about self-care or otherwise, you will be removed from your position. Effective communication with leaders about needs or self-care is valuable and encouraged to maintain your badge.
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If you lose your badge, you may apply here to get the badge reassigned, as well as speak to team leaders. If you have been away for 3+ months, you may be asked to reapply for the role or complete training again to ensure you’re up to date on roles/expectations.
If you have concerns, such as you forgot to put a co-host’s name in a banner, forgot to set a banner while hosting, have circumstances that may prevent you from meeting quota, or anything else that may affect your (or a co-host’s) quota calculation, please let your Support Team Leader know or contact a Group Support Mentor Leader.
Please note: This will be in a trial phase moving forward, and we welcome any feedback you may have. We will consider any feedback received and make changes as needed.
Have questions? Please reach out to:
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Admin: @ASilentObserver
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Group Support Mentor Leaders: @Lou73 @ASilentBunny
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Mod Leads: @CheeryMango (Adults) and @EvelyneRose (Teens)
Want to apply for a subcommunity role? See here.
Hosting and want your discussion on the Community Calendar? See here.
Need to look up the Community Moderator or Room Rotation Schedule? See here.
Tagging Group Support Leaders:
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@LuLuRings
Thank you for the update.
@LuLuRings
How do we track how many discussions each leader hosted?
@HelpfulGem04 Admin and GSMLs in the Group Support Leadership Team will manually track quotas by checking banner numbers that will be pulled from the site directly. So hosts will not have to do anything but be sure they set banners when hosting (or are listed as a cohost on those banners) to get credit. Individually, it may be good to keep track of your own monthly hosting to ensure you meet it each month.
Well noted, thank you 🙌 @LuLuRings
@LuLuRings
Thank you for the update!
Awesome, thank you for the update @Lulurings
@LuLuRings
wonderful rcomprehensive esource post! thanks for putting this together!
Is this requirement on top of the requirement of the messages? Can it be pop ups? I can’t do scheduled it overwhelms me lol
@HopieRemi Yep! So for mods it's still 100 messages, RS 50. And then you can confirm with your team Support Team Leader(s), but pop-ups count, yes! So long as you host and meet the quota with the banners.
@LuLuRings
Okay thats good. I mostly try to do open-chats because too much structure and then discourse when members dont like it stresses me out xD I just like things that flow.
How does the team keep track if mod or rs did. Host ? Is it by messages. Or. What @LuLuRings
Very wise rule !
In the name of my subcommunity, thank you for devising it !
It will do a lot of good for group support in the SubCommunities.
Marcelo.
As always, thanks so much for these informative posts!
@Emery5 @amazingNutella24 @jovialSunshine5049 @Bubblegumwings1234 @wonderfulRainbow817 @AriadneLove @ABubble14 @OneCardShort @Rohitbhardwaj
Key points:
Guide to Hosting a Group Support Discussion
Mods and RS (listener): 1h hosting/ sub-com you're part of per month.
Member RS: 30 minutes hosting/sub-com you're part of per month.
Self-care breaks: Communicate if you want to take one (you're always welcome to). If you don't meet your quota without prior communication, you will no longer have the role. If you've been away for 3 months +, you may be asked to reapply.
On the dash, there's a space I've added to track quotas, so please do keep it up to date. If you have any problem editing it, let me know and I'll sort that out :)
Just to clarify @LuLu, does that mean RS don't have to do 2 h in total anymore? Rather, 1h/sub-community they're part of (listeners), or 30 minute/sub-com (members)?
Also, do mods still have to send 100 messages/month in the group room associated with the sub-community they're part of?
@jovialButterfly6752 Yep! message quotas (100 for mods and 50 for RS) still apply. The RS 2 hrs/month thing is no longer active. This is replacing that initiative.
@LuLuRings Noted! Awesome. Thanks for clarifying.
Not sure how much longer I will have both rs and mod badge. Both that mean until I loose the rs badge that I hose1 hour or 2 hours