Is it possible to mute a moderator?
I've seen this question asked and briefly answered in rooms quite a few times, but I certainly think it's best to answer the question and clarify the answer:
To the question: Is it possible to mute a moderator? the answer is: No, it's not possible.
The main function of moderators in a chat room is to ensure compliance with the rules of that room. It's important to remember that each room in 7 Cups has its own specific rules depending on the purpose or topics discussed in each chat room.
So, how could moderators effectively fulfill their duty if they could be muted by anyone? I've made up an example, so that it can be better understood why a moderator cannot be muted:
A Newbie, who is a user who has been in the community for less than a month, starts writing all of his messages in capital letters. As you may know, regardless of the chat room, you cannot write in all caps because this could be triggering for some members/listeners, as among other things, it could be interpreted as you are shouting.
When someone breaks a community rule, they are given two or three reminders before being given a warning, as we believe that sometimes it is less difficult to address things through verbal reminders.
Imagine that the user Newbie had muted the moderator before they started typing in all caps. Well, this would mean that the user Newbie would not be able to see the reminders provided by the moderator, and therefore, since the user Newbie would not notice the reminders, they would continue typing in all caps. In the end, all this would lead to the moderator having no choice but to give them the warning.
However, this would lead to an even bigger misunderstanding, as the Newbie would see on them screen that he had received a warning and would not know why he had received it, as he had muted the moderator and could not see the reminders prior to the warning and moderators cannot customize the texts that appear when a warning is placed, they are predetermined texts depending on the reason for the warning you select.
If you know someone who has this question, don't hesitate to tag them in this post or share the link to the post.
I hope this text has been helpful to you. ❤️
Greetings, Antonio.
(Group Support Teen Star)
Tagging some people I think would be interested in this post: @ASilentObserver @Suryansh @Lou73