Keeping Support Rooms Supportive: Chatroom Guidelines Announcement
All,
We hope you all are doing well and taking good care of yourselves. I'd like to first express my gratitude for all the time and effort the community has put in to keep our chat rooms a supportive and safe space to talk.
We have been listening to you, and we heard from the community about some ongoing issues in the Support Room 24/7. So this post will be addressing those concerns to ensure this room is not being misused.
First, let's understand: what is the Support Room 24/7?
Support Room is a general support room available to talk and get support 24/7. As the name suggests, it is a room for support purposes only.
That means ALL casual conversations need to be moved to the Member Community Room, which is dedicated to lighthearted chats.
We ask you to read the chatroom guidelines and strictly adhere to them. You will find the guidelines at the bottom of each chatroom labeled, Please read the Chatroom Rules
All participants are expected to be aware of the rules of engagement. This means that if you are found to be violating any rules, you will be responsible for the consequences.
Consequences of violations:
- Community Moderators can instantly mute you if you are found to be violating any chat room rules after one verbal reminder. Volunteer moderators will be sending 3 warnings to mute you after 2 verbal reminders.
- If you repeatedly and knowingly violate chat room rules, you will be muted instantly without any verbal reminder by community moderators. Also, if needed, your account can be suspended.
- Both or all parties engaging in an argument or conflict will be instantly muted. You have a personal mute button for a reason. It is your decision not to use personal mute and engage in conflict.
- If you have a question or disagreement about a rule, a topic with a listener, or a moderator, please take the issue to PMs immediately. If you continue to argue and disrupt the flow of the room, you can be instantly muted.
- You are welcome to submit a review for the Chat Room Moderators, Room Supporters, Listeners here! For members here!
We are taking these measures to ensure the Support Room facilitates helping and healing. We would appreciate everyone using it appropriately and being mindful and compassionate of one another.
Keeping chat rooms safe, respectful, compassionate, supportive, and inclusive is everyone's responsibility. Let's continue to work together to give our community our best.
Edit: Applicable for all the chat rooms w.e.f July 01, 2020
A few resources you can bookmark and find helpful! The texts are hyperlinked and clickable!
Badges Required to Unlock Support Rooms!
Frequently Asked Questions - Group Support
(Badge access link updated by Sunisshiningandsoareyou on 9/25/22)
@ASilentObserver
Thank you for this wondeful reminder!!!
@ASilentObserver
Hi Obs 
Nice to always hear from you, or see you. It is always a pleasure. 
Obs, I noticed the date above on this document was 6/9/21. But, I only saw it today, 6/30/21. I understand about creating things and then having release dates for things.
But, tonight, just on the off chance that some changes had taken place earlier in the day or earlier other days, I decided to go back to the Support 24/7 room. Obs, it was so different and wonderful!----a true please again!!! 
It has been a while with lots of things, like you shared going on and I have just been avoiding the room all together, almost, as best as I could. But, tonight, it was so different, calm, supportive, everyone was helpful to each other, etc.
Wow Obs!!!!!!! Thank you so very much Obs!!!!!!!
Take care,
Amelia2324
@Amelia2324 Good to hear from you too amelia. I hope you are doing well. I appreciate your presence in the chatrooms and putting efforts to keep it compassionate and supportive.
I am glad you found Support Room good today and I hope it continues to do so. And to make that happen, all support and efforts will be ours as a community!
@ASilentObserver
Thank you for the reminder 🙂