How Does Muting Work? An Overview.
Three different types of mutes
Standard mute
- Three warnings in 6 hours equals a 24 hour mute
- Three more warnings within 6 hours equals another 24 hour mute
- Three more warnings within 6 hours equals a year long mute
Standard Mutes that add together expire after one year
- Ex: If you got muted on November 5th last year and then got muted in January and then got muted today, youd have a year long mute.
- Ex: If you got muted on November 1, 2016 then muted in January then muted today, youd be safe because your November 1, 2016 mute will have already expired.
Instant (Red Flag) mutes (one of these and youre automatically muted for 24 hours) happen if you receive one of the following warnings:
- Spam
- Circumventing Previous Mute
- Wrong Age
Personal mute
If someone is being hurtful towards you, click mute/report in their message. You can personally mute them in this way, which means you will not be able to see anything they type. Additionally, you can file a report on the person.
What happens if I get muted?
A first or second mute will last for 24 hours. After this time, you will be able to use the chat rooms again as usual. A third mute will last for 1 year. If you receive a third mute and believe this was in error, you can request an mute review here.
Clear? Kind of clear? What ideas do you have to improve upon the process if we were to change anything?