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Chat Rooms--How to handle different situations----

Oakley14 December 3rd, 2014

Hi All,

I need some feedback---on the proper way to handle different situations in the various chat rooms. For example:

I see a lot of guests/members ganging up on one particular member/guest. IE: discussing eating a horse...which upsets one member, they plead for them to stop, they persist.

Another---Religion.

Another-- Is it proper to discuss sex in the various chat rooms?

Another--Cursing.......I have asked members/guests to watch the language they use. I have viewed other Mods letting it go.

Another-- Asking for money wires--donations. Is this allowed? I thought it was not. Yet I viewed a listener giving wiring money to a member.

Please advise on the proper way to go about the various situations. I love being a part of this site. But I am nervous about pressing any issue. I don't want to over step any boundary.

My usual method is 3 warnings then I mute them. Is that acceptable??

Thanks! Oakley14

8
Ej December 3rd, 2014

As a moderator, I tend to see how the discussion is taking place. If someone briefly mentions something, such as religion, I will not hound them with the rules. Authoritarian moderating is never effective, likewise with authoritarian parenting(Developmental Psych forya)

If someone briefly mentions they believe in God, or lackthereof, I scan to make sure it's more of a side note rather than the main focus or subject matter. If a light conversation arises then I stay focused to ensure it's all good. Any sense of tension and the conversation is switched.

With sex. If someone briefly mentions sex, such as "This depression is so bad, I am not even able to have sex!" then I wouldn't tackle the issue. If the discussion gets graphic, which violates our rules, then I will intervene. Usually I give a friendly warning at that point. Likewise with cursing. If someone use a vulgar word and it's censored, I will not say anything. If it continues, or others join in, then I intervene.

*MOST* of the time, it settles itself or withers before escalating. I am not a supporter of jumping down peoples'throats. We have rules to enforce, but overdoing it will actually negatively impact the chatroom. If I give a warning, it's to the chatroom to chill out with whatever rule I am addressing. From there, if it continues, I will either ask the person to PM me if it occurs again or will mute them if they're excessively violating.

It's a case by case scenario. Some others have different moderating methods so this is just my style. It's somewhat a relaxed-approached, but requires undivided attention.

7 replies
Ej December 3rd, 2014

If someone uses a vulgar word once, depending on the context, I wont jump the gun. After that though, the rules need to be restated**

4 replies
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Heather December 12th, 2014

Great answerabove, @Ej :) You've made some excellent points.

1 reply
Oakley14 OP December 12th, 2014

Thank you Heather! That is exactly what I thought. :D

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