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Room Supporter: Updated Requirements and Application

ASilentObserver May 13th, 2021

Hi everyone, I hope you are doing well. I am glad to announce that we are making some changes to the requirements to become Room Supporter!

What is a Room Supporter?

Room Supporter is one of the key roles in the Group Support Chatroom. This role focuses on providing quality listening and support to community members in the group chat rooms. Room Supporters foster healthy and supportive conversations in the chat rooms to ensure everyone entering the room feels welcomed, empathized, validated, comfortable, and included in the group. This role is suited for both members and listeners because our members are also amazing and supportive listeners in the chat rooms to provide support to each other.

How do I become a Room Supporter?

Step 1. Requirements to Become a Room Supporter

A. For a LISTENER, Check your profile to make sure you meet the following requirements:

  • No “Newbie” badge i.e. being a listener for 4+ weeks
  • Have 2+ Group Support Chats**

B. For a MEMBER, Check your profile to make sure you meet the following requirements:

  • No “Newbie” badge i.e. being a member for 4+ weeks
  • Have the “Supportive Smile” badge
  • Complete the “Compassion Course

** If you cannot see the Group Support Chat rooms, please ensure you have Checked out the new criteria required to unlock the rooms.

**Listener Reputation (listener badges, cheers, and compassion hearts)

**Member Reputation (member badges, growth points, and compassion hearts)

Step 2:
If you have met the above requirements, fill out the Application Form. It takes 2-3 working days to review the application. On a successful application, you will receive the training invitation to complete it. Please note, while you wait to hear back on your application, continue participating in the chatroom & supporting the community. It will help you to become a wonderful room supporter.

Step 3:
Once you are contacted by a Group Support Leader with the training invitation, please read the guides carefully and complete the training.

Step 4:
If you passed the training, you will be listed as a “Room Supporter” on the leader board of focused sub-communities. You will be notified 1-1 by the Group Support Leader.

Step 5:
Visit your focused chat rooms and get to know your community members and start supporting them.

Once you are a Room Supporter for at least a month & if you meet the other requirements, you can then apply to become a Chatroom Moderator! Please check out this thread for more information on this exciting opportunity.


Who would be a good fit for this role?

It is suitable for both members and listeners who are...

  • Compassionate, Kind, Welcoming, Non-judgmental, and Open-minded
  • Willing to make a difference in someone’s day through group listening and support
  • Willing to collaborate, cooperate and communicate with other team members
  • Acknowledge and validate their individual needs as well as the needs of the participants in the chatroom

Role and Expectations of a Room Supporter

  • To proactively participate in community building with members, listeners, and moderators
  • To create a compassionate, supportive, safe environment in the group chat room
  • To foster healthy & supportive conversations in the chatroom. To do this, a room supporter could host:
  • Check-ins in the focused group chat rooms
  • Host/ Co-host at least 1 hour per team you apply to support (maximum of 2 teams)
  • To support members in the chat room through active group listening.
  • To communicate, collaborate, and cooperate with team members and the community
  • To brainstorm ideas, suggestions to problem solve a challenge, and concerns with the group support team and community

Thanks for all your help, and we look forward to hearing from you!

(Updated by ASilentObserver on 07/20/2023)

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Celestia6105 July 27th, 2021

@ASilentObserver Looking forward to apply when I complete a month 😀💖

1 reply
calmMango9611 October 26th

@Celestia6105 I hope you will apply to be a room supporter. We need more of them.

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Matteo2020 August 16th, 2021

HAve applied to become a room supporter

AMomentInTime1830 August 16th, 2021

Thank you so much for the invitation, I feel honored:). This is just another step towards my goals as a listener, and becoming the best support I can be for others.
Off to fill out the application,... thanks again🥰

11820Read August 17th, 2021

Are there required working time for this role? For instance, do they need to participate in a chat room let's say once a week?

1 reply
Banjothebudgie August 18th, 2021

@11820Read
Yes read, when I was a RS I believ you had to send 50 messages in a chatroom (over a month)

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TieuVy December 17th, 2021

Thanks a lot for the instructions.

1 reply
Banjothebudgie December 27th, 2021

@TieuVy

good to hear

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April 25th, 2022

I have to wait until I loose my newbie badge before I can apply. Can not wait.

Crystalboy4 June 22nd, 2022

I hope that I can become a room supporter!

1 reply
ASilentObserver OP June 23rd, 2022

@BookishBlue13 sure book, please apply. I am sure you will be a wonderful room supporter.

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Heartsandrosesandpaws December 31st, 2022

Will, apply for rs soon

1 reply
calmMango9611 January 22nd, 2023

@harmonyLearninghope We would be glad to have you.

We welcome you with open arms, should you be approved as a room supporter.

Which, I already have seen you already as a room supporter, in a few of the rooms.

Welcome to the team, my friend.

Way to go hope.

Ya!! hope😂

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purpleSea7109 January 21st, 2023

Thanks for help and support. XX

1 reply
calmMango9611 January 22nd, 2023

@purpleSea7109 Glad to know, that the room support program has helped you.

Thanks for the positive feedback.

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Angelofheaven20 February 8th, 2023

I am definitely applying for it

1 reply
Sunisshiningandsoareyou February 10th, 2023

You'll be great at it, @Angelofheaven20, good wishes!🐼

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