Collection of Useful Links

General Knowledge

• Handling Crisis Situation (listener only)

• 7Cups Crisis Policy

• 7Cups Resources & Hotlines

• Self Harm Alternatives

• Guidelines on Role Playing

• Member Chatroom Rules Guide

• Badges Required to Unlock Member Rooms

• Requirements to Unlock Listener Community Room

• Room Change Schedule

• Emergency Mod Request Form - Member Rooms

• Emergency Mod Request Form - Listener Rooms

• Profile flagging form (everyone can use it to flag inappropriate/ unsuitable profiles)

• Safety Patrol Profile Flags form (only to be used by Safety Patrol team members)

• The Oath Masterpost

• Member Oath

• Listener Oath

• Forum Forms File

• Username Change Request

• Account Review Request (note: used to appeal when account is deactivated or suspended or unapproved)

• Censor Feedback

• Reporting a Listener or Member

• Moderator, Room Supporter, & Listener Review Form

• Listener Room Reviews (note: for reporting PS, CS, CRM, and CRML behavior in listener chat rooms)

• Member Chat Rooms Feedback

• Encountered Bug - What to do?

• Submit a Ticket (note: used to submit bug reports, account issues, and feedback)

• New Member Self Intro

• Members Welcome Pack

• New Listener Self Intro

• Listener Welcome Pack

• Introduction to Forums

• Timezone Converter

• #ByeByeClique Challenge Info

• #ByeByeClique Challenge Log

• Listener Chatrooms: Say No to Cliques!

• Share Original Poetry

• Share Fun Recipes

• Cheers for Cheerful Appreciators!

• Peer Appreciation Form

Sharing Circle

• Basic Intro to Sharing Circle Video

• Sharing Circle Streak Badges

• Sharing Circle Link Library

• Host Schedule - Adult

• Sharing Circle Script (Adult)

• Sharing Circle Guidelines

• Host Schedule - Teens

• Sharing Circle Script (Teen)

• Apply to be Host

• Host Training Form

• Host Guide & FAQ

• Sharing Circle Monthly Spotlight (updated monthly)

• Member Power Sharing Circle Info - Docs

• Member Power Sharing Circle Info - Image

Transition period message to set up room:

Sharing Circle is an hourly session where members can join a queue to get 7 minutes to share anything that’s on their mind. While that member is sharing, the rest of the room can send short supportive comments, but not ask questions or interrupt. If you want to know more, you can check out the guidelines here: https://i.imgur.com/CyWsKf5.png

The best part about these circles is that they are powered by community participation! It appears we do not have a host for this session. Who would like to volunteer to lead us today?

Here are some helpful links you can check out:

Youtube: https://www.youtube.com/watch?v=B16BVGcEbF4

Script: https://bit.ly/3BzdKcB

Guidelines: https://i.imgur.com/CyWsKf5.png

Pop-up Discussions

• Pop-up Discussion Hosting Info

• How to Host a Pop-up

• Pop-up Meetup

• Popup Guide/Script/Form

Positivity Corner

• Positivity Plaza Events

Listener Resources

• New Listener Resource Hub

• Listener Primer

• Acronyms Explained

• How to Become a Verified Listener

• List of Mentors

• Request a Listener Coach

• Volunteer Work Verification

• 7Cups Leadership Roles

• Group Support Track Application and Requirements

• Listener Resources MasterList / Forum Library

• Active Listening Trainings/Tests : What You Should Know (masterpost)

• Self-help Guides

• Chat Support FAQ

• Chat Support Request Form

• Peer Supporters

• Farewell/Taking a Break/Returning Thread: Send Your Regards (visible to listeners only)

• Farewell/Taking a Break/Returning Thread: Send Your Regards (public counterpart)

• Out of Site But Not Out of Mind (positivity post)

Note: Long term listener is no longer a formal program at 7Cups. Members can reach out to listeners individually and see if they’re up to provide long term support.

Please contact richuyulin if any of the information here needs to be updated.

Last updated: May 4th, 2023