Defeated
I have been struggling with anxiety and depression for the past couple of years. I also have the highly sensitive personality trait, which only exacerbates my emotional issues. I took an SSRI for a while, but it gave me headaches and nausea fairly often. The medication eventually made me feel numb to even happy experiences, so I gradually stopped taking it. I was unemployed for a while after being laid off, and I had finally gotten a new job.
Today, after almost two months, I quit by email before my shift because I couldn't handle the stress. We were trained, but not nearly as well or for as long as I feel was needed. It was an insurance call center job and the questions from providers were very complicated. I was so lost that I had an emotional breakdown while reaching out for help, and I felt so defeated. The caller kept asking questions that I couldn't answer and I ended up having to transfer to a team lead because they were so upset. I'd been terrified of losing my job anyway because I was in my 90 day "qualifying period," so I talked about it with my husband and we decided it was okay to quit to avoid being let go for poor performance. The expectations were insane, and I really didn't see myself meeting those expectations, especially with my unstable emotional state. I am just looking for reassurance that I am not alone in this. Please let me know if any of you can relate.