Introducing Group Support Outreach Program!!
Hello everyone!
We are introducing an Outreach Program for Group Support. The program involves welcoming and guiding members to our Group Support Chat rooms. In the first phase of the program, we are inviting listeners to be part of the Outreach Team.
The process involves two types of outreach:
- Responding to the “Introduction” thread of the Newbie Hub
- Reaching out 1-1
The goal of the process is to
- Provide information, guidance, and support to the newbies
- Invite users to try leadership roles
So, it helps us scale up the support level for more members
The Outreach Program divided into the following sub-teams
- Members Outreach Team
- Listeners Outreach Team
- Sharing Circle Outreach Team
- Aging up Program Outreach Team (only for Adult-Teen Listeners)
Expectations
- Do at least 20 outreaches per week
- Help to build and support the outreach team.
- Help to create new resources to meet the needs of the outreach team and members
- Willing to spend at least 1-2 hours per week
- Help to brainstorm ideas and ways to tackle any problems/challenges.
Criteria to Apply!
Be a listener for at least 4 weeks
The program is still in its initial days, so it will require many changes down the road as we learn about the needs of the community and ways to meet them. So, your patience and support will be much needed to build this program in its best form to serve the community.
If you feel this could be your role, please apply here: https://tinyurl.com/ywe7ndcd
If you have any questions or thoughts about this program, please feel free to share them in the comments. As your thoughts will help us shape up this new program!
Sounds like a great program 😮❤ @ASilentObserver
@ASilentObserver This new program sounds wonderful, I'm definitely looking forward to applying! Is the members outreach team for members or is it a team that reaches out to members?
@Paprika001 awesome paprika. it is a team that reach out to members
@ASilentObserver, @Paprika001
This would have come in handy very recently in Sharing Circle where I was listening to a share, and a new member said "hello" to the room and felt unwelcome because the attention was on the sharer, and became rather hostile and left the circle in a huff. I was wondering if, as a Listener, I could have stepped in to DM them and see if I could have defused the ticking timebomb that sort of blew up on the sharing going on. I know some Listeners do this outreach anyway, in SC, but having it be 'official" would be a smart move. :)
@ripplingPrairie
It can definitely be difficult when new members come into a Sharing Circle in the middle of a share, I'm sorry to hear that you had to go through a difficult situation like that. Having this new program to make the outreaches official is a great move for sure!
@ASilentObserver
Sounds like a wonderful program and much needed. Good luck.❤️
@ASilentObserver
Hey Obs! This sounds amazing, super excited, however I do have a question: Is the training form- or discussion-based?
Thanks a lot 💛
@ASilentObserver I really like this idea!
@ASilentObserver
I just applied
@Banjothebudgie
Wishing you the best, rock it! ❤
@lyricalAngel70
Thank you!
@ASilentObserver
Does it show in rooms