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Weekly Group Support Open Letter- Week of Feb 17

ASilentObserver February 18th, 2020

Hello everyone,

I hope you all are doing well. How was the weekend?


A big thanks to each one of you for always showing up during our weekly chat, 1-1 or discussions proactively. It is always a pleasure to see you and know your preferences. You all are amazing. Patience and determination are wonderful traits you all have. I am glad I got the chance to meet and get to know you as well as working together.


Great, so lets check what we did and accomplished together last week!


1) We completed 104 member discussions during the week. In case you missed them and want to join them, please check the Community Calendar for the scheduled discussions and details.-
In case, you finding it difficult to enter the room, then check the requirements to join rooms here.
And if you have the requirements but wondering when our rotational rooms are opened, then please check the schedule here!

2) We updated the Emergency Form as per our discussion and suggestion in the Weekly Community Chat. If you haven't joined our Weekly Community Discussion yet, then please do and join us to solve the problems together. You can join me every Sunday in ASilentObservers Office at 1 am ET.


3) We heard you and added Table of Contents and Chat Support Request Form in the Chat Support FAQs Document. You can find this under Listener Chat room rules at the end. I hope it solves the problem of scrolling and finding specific and common scenarios on which you need support or some resources that might help you to have a better chat with our members to support them.

Other improvement plans are in-progress. We will continue to address all our concerns one by one with group discussion and team efforts. Thank you for your patience and for being with us.


Some resources in case you need it-

@GlenM @Heather225 @Hope @BrilliantTurtle89 @WendyBird15 @Kindsoul10

21
bouncySalamander26 February 18th, 2020

@ASilentObserver

Wow! Thank you very much, Obs!!!

1 reply
ASilentObserver OP February 19th, 2020

@bouncySalamander26 Thank you Bouncy. I appreciate your help in the rooms.

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Flowingstreams February 18th, 2020

@ASilentObserver and all mods,

Amazing work! Thanks so mucj for the update!

Thanks so much for all the time, energy, kindness, patience you all give and all that you do! So grateful! πŸ™πŸΌπŸ’žπŸ’žπŸ’ž

1 reply
ASilentObserver OP February 19th, 2020

@Flowingstreams Thank you Stream. I appreciate your patience and support with us as well. Red heart

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AlphaPheonix4720 February 18th, 2020

@ASilentObserver Yo just a question (Bit unrelated) but is there any way to become a listener if you have no social media?

3 replies
kindSoul10 February 19th, 2020

@AlphaPheonix4720 yes you can sign up for listening. No social media account needed. :)

If you are an adult and want to listen to teens you might need to have social media.

2 replies
AlphaPheonix4720 February 19th, 2020

@kindSoul10 I tried and it kept saying that I needed to input a social media thing like a facebook account or something so it could "verify" me.

1 reply
kindSoul10 February 19th, 2020

@AlphaPheonix4720 hm. Where did you try to create a listener account?

I didn't try it but this might happen if you are younger than 18 years old. You can email community@7cups.com and explain you don't have social media accounts and ask how to continue with the sign-up process.

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parisayano February 18th, 2020

@ASilentObserver

Thanks for the update Obs! Glad to hear we're all making progress yes

1 reply
ASilentObserver OP February 19th, 2020

@parisayano Thank you Paris. It is all teamwork.

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lavenderpeach1107 February 18th, 2020

@ASilentObserver Thank you for the information my friend heartheart

SoulSupporter102 February 18th, 2020

@ASilentObserver

Awesome. Thank you! Glad to see a the hard work you have been doing my friend. Congrats and stay strong! <3

Goldcherry2113 February 18th, 2020

Thank you for the updates and for all the hardwork you guys do :D

Spurbask February 19th, 2020

Ready for this week.

Ruben

2 replies
ASilentObserver OP February 19th, 2020

@Spurbask Thank you Spur

1 reply
Spurbask February 21st, 2020

@ASilentObserver

Sure man hows your week been.

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lovelyWhisper66 February 19th, 2020

@ASilentObserver

Thank you for the lovely updates, and keep up the great job. :)

1 reply
ASilentObserver OP February 19th, 2020

@lovelyWhisper66 Thanks Whisper. I appreciate your support.

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krishnachaugule February 20th, 2020

@ASilentObserver

Thank You!!!!!!!!!yes