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Forum Update - A Better Moderation System!

Hope February 6th, 2020

Hi everyone! We have been working on adding more structure, transparency and adding to the quality of our community experience. Forums are a big part of our site and one thing that can help improve the quality of our forums is a better moderation system. This is a trial and we will learn as we go. It is a new tool in its basic form and we are open to feedback and learning from experience as we use it across our forums!

What is new?

Forum Mentors, Member Leaders, and Teen Stars will now be able to classify a forum post when they edit it to fit the forum guidelines. They will have the following options (as well as the option to not classify if it is for other reasons / at author's request):

Inappropriate Language/Content

Unsupportive

Sharing personal info

Whenever a post is edited, you get feedback on why a part of it was modified or deleted but classifying these posts will allow us to get more data on forum usage and improve the quality of our forums. As of now, you will not receive a warning or a coaching email if your posts get flagged as the edited post will reflect the reasoning of the edit.

Additionally, now forum mentors will be able to report a forum post for spam or inappropriate content when they delete a post. If you are reported for spam or inappropriate content, that will mean instant rejection of your account. Of course, forum mentors can only use these options if they are 100% sure that the post is spam or the post is inappropriate (sex chats, role play, etc). If a forum mentor is found to be abusing this tool, they will lose the forum mentor badge permanently along with additional consequences decided in accordance with our behavior points system. The aim of these added options is to significantly reduce spam and improve the quality of our forums.

If a post is edited or deleted at the request of the poster or for reasons not related to forum guidelines violations then there will be no flagging/categorization of the post by the forum mentor. The tool will only be used to report posts that violate the forum guidelines.

A big thank you to @Mel @Monbon & @Anomalia for their support in making this happen!

39
Emmur February 7th, 2020

Love this! Thanks for implementing such a wonderful system.

PurpleSnail February 7th, 2020

@Hope

Thanks for the transparency!

Erato February 7th, 2020

@Hope Thank you so much for this! I'm really glad that it has finally happened! Thank you as well to @Mel, @Anomalia and @Monbon for consistent effort in maintaining the forums 💜

AddictedTealover98 February 7th, 2020

Thanks for he update!

lucidpanic February 7th, 2020

I prefer my post to get deleted than someone changing my words. thanks

SoulfullyAButterfly February 7th, 2020

@Hope exciting feature! One question, I agree we must personally be 100% sure before using the tool but I guess I am worried about making mistakes and facing consequences. Is there a way we can keep it flagged without a decision so perhaps someone else on the forum team can decide? (I hope this makes sense)

1 reply
Hope OP February 7th, 2020

@SoulfullyAButterfly

You can delete a post without flagging it as spam or you can always ask a forum leader to take a look at it!

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Goldcherry2113 February 7th, 2020

Thank you for the updates

AJIneedhelp February 8th, 2020

I'm not sure what to say.. But thanks for accepting me

AffyAvo February 13th, 2020

@Hope @Anomalia it's gone. Will it be coming back?

1 reply
Hope OP February 13th, 2020

@AffyAvo

Hi Affy that was a temporary glitch, it is sorted now!

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EstelleStarseed July 15th, 2020

Hi, it seems there is a bug on 7 cups. The listners cannot be searched. I treid with a few and a few with me. Also a listner I know on here got banned or blocked for no apparent reason? Can anybody help?