Community Mentor
Leader
Role- A Community Mentor Leader is tasked with multiple responsibilities
based on teamwork, moderation, and coverage in a sub-community. This is a
high-level leadership role that requires creative problem solving, healthy
boundaries, and a willingness to offer long-term support.
❑ Requirements
1+ months Community Mentor
Teen or Adult-Teen Listener
100+
Chats
100+
Forum Posts
100+
Forum Upvotes
10+ Written Reviews
Responsibilities:
Lead team meetings
Check-in with team members on a bi-weekly basis
Update the leaderboard and sub-community description periodically
Ensure leadership coverage in all areas within the sub-community
Communicate
the progress of the sub-community to ambassadors
Motivate and support team members in their roles
Maintain professionalism
Be a problem solver
Be adaptable and open to feedback
Click here to apply!
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Community Mentor (Teen Community Star)
Role- You’re a
good fit for the Community Mentor/Teen Star role if you’re passionate about
growing and developing a certain subcommunity. You’ll be responsible for
overseeing the activity and safety in your chosen area and you’ll work closely
with Forum Supporters and Project Agents to bring supportive posts and events
daily.
Requirements:
Age 15 or older
Verified Listener Badge (Applicable to listeners only)
3 weeks as a Forum Supporter/Project Agent
50+
chats
50+ forum posts
50+ forum upvotes
Provide links to 3 forum threads written by you
Apply here!
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Forum Supporter
Role- A forum supporter is a leader who focuses on 1-3
subcommunities and maintains engagement in the forums by posting and replying
to threads with compassion and support.
Requirements for
members:
50+ forum upvotes
50+ forum posts
Make 10+ forum posts per month
Taken the Member Oath
Requirements for
listeners:
Verified Listener
50+ forum upvotes
50+ forum posts
Make
10+ forum posts per month
Taken the Listener Community Guide & Listener Oath
Click here to apply!
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Chatroom Moderator (Listeners Only)
Role- As a
moderator in the group support room, you will be creating and maintaining a
supportive and positive community culture in the member chatrooms.
Requirements:
25+ group chats
2000+ cheers
4 or higher overall star rating on Listener profile
3+
written reviews
Have Verified Listener Badge and Graduate Badge
No behavior reports in the past 3 months
Been a Listener for at least 6 weeks
Been a Room Supporter for at least 2 weeks
Click here to apply!
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Project Agent
Role- A leader in
the subcommunity who helps lead a specific project or team
Responsibilities:
Assist subcommunity team with coverage
Creating weekly forum activities and discussions
Gather feedback from the subcommunity members in forums & coordinate
with the team to plan and implement changes based on feedback
Note: Tasks may
vary depending on the requirements of the team.
Time required:
1-2 hours per week
Who can apply?
Adult, Teen and Adult-Teen Listeners
How many
subcommunity teams can a listener apply for?
1
Criteria:
1+ month as a listener
Have a Verified Listener badge
Click here to apply!
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Room Supporter (Members)
Role- A member
leader who creates the desired environment they feel comfortable in and make
the room more welcoming for both members and listeners.
Responsibilities:
To take part in community building with members, listener room
supporters and moderators of the room.
To create a kind, compassionate and supportive environment in group
support
To support members in the room through active listening skills adjusted
for a group support setting
To
communicate with the rest of the support team
To offer feedback and suggestions to team leaders
Requirements:
Friendly Face Badge
Been a member for at least 4 weeks
Have completed the Compassion Course
Click here to apply!
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Room Supporter (Listeners)
Role- A room
supporter is a listener who has been trained to support members in a group
support setting and is integrated into the support team.
Responsibilities:
To take part in community building with members, listener room
supporters and moderators of the room.
To create a kind, compassionate and supportive environment in group
support
To support members in the room through active listening skills adjusted
for a group support setting
To
communicate with the rest of the support team
To offer feedback and suggestions to team leaders
Responsibilities:
Listener in the community for 4+ weeks
1 written review + star rating of at least 3
Be
willing to send at least 50+ messages per month in your chosen group
support room
Click here to apply!
