Subcommunity Forums Update #1!
Hello everyone!
I'm here to provide the community with a few updates that will be taking place in the next few months. The 7cups subcommunities will be undergoing a total forum restructure over the next few months to ensure that the forums in the various subcommunities are easier to navigate and easy with the new member homepage and soon-to-be listener homepage. Please take note of the following below:
At this time, no new subforums will be created. Although a few have requested that subforums be created for specific topics, we will have to put that on hold until we are finished with the current list of subforums in the subcommunities. Additionally, I would like to request that the community leaders refrain from creating new subforums for the time being. I will provide an update as soon as this can be resumed.
The archive subforums will be removed from all subcommunities except 7cups Academy, Safety & Knowledge, Group Support, and Therapy subcommunities. In the event that a post is to be kept in a community/forum, community leaders and team leaders will be contacted.
You must be mindful of deleting and editing posts if you have global moderation across the entire site. It is always a good idea to familiarize yourself with and refer to the community's forum guidelines before editing a post. If you see a post that you believe needs to be deleted, please flag it with the flag option or message me (@CheeryMango) or @Mel with the link to the forum post. The post will be investigated further before a decision is made. In the event that a person deletes posts without notifying an admin or ambassador, their badge(s) will be removed or they will have their role on hold.
This procedure will be done until we find that there are no more posts being unfairly deleted in the community forums without the proper warnings and measures being taken.
Lastly, during the restructuring process, we will be merging forums, renaming a few, and moving threads around. After all the changes are processed, updates will be posted in this thread. Please stay tuned for future updates and information about this process.
@Heather225 @Mel @bookworm274 @tami150 @theriverissinging @sunisshiningandsoareyou @ouiCherie @Azalea98
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@CheeryMango
Thanks for letting us know, Mango! ❤
Thanks for the heads up! Looking forward to the restructuring!
@CheeryMango
Great update, thanks for letting me know about this, I look forward to seeing the new forum names etc.
@CheeryMango someone flagged my peer appreciation post for Mango3 although I said nothing inappropriate
I’m sorry that happened Golden. We’ve noticed a lot of posts have misflagged with the flag option and we do remove the flags of posts that aren’t violating any forum guidelines.
@GoldenRuleJG
I just checked the post you were talking about and if you mean the way it looks like at the bottom of my post, that's not how posts are flagged. According to what I know, this is just some weird copy-paste thing that happens (I just copied and pasted the flag button in this case). So, the post is not flagged right now.
@theriverissinging ok river - I thought that seeing a black flag meant that someone has flagged your post . But thanks for clarifying 👍
@CheeryMango
Thank you for keeping us updated!
@CheeryMango
Thanks for the update, look forward to further news when available.
@cheerymango, thank you for all of your work and for helping us navigate these changes as a community. I appreciate the proactive help and leadership!
@CheeryMango
Hey Mango,
Thank you for the update 🙂
~ Sher
Just to be totally clear, for now you don't want the forum team deleting anything? Ie. Double posts, spam, requests for deletion, etc.
That’s right Affy. We’re investigating some posts that have been deleted recently and also trying to come up with an effective way for users in the community to report posts that have been accidentally deleted, so during this time we’re asking the forum team to just flag posts or message myself or Mel for the time being. We’re aiming to have things restored with the forum team being able to continue removing such posts by the end of the way and a way to help us track posts that they are deleting.
@CheeryMango Ok sounds goid. Look forward to having a better system soon!
Oh man a lot of threads lost in the archives. :( are we getting the chance to see if the content just needs to be updated ? @cheerymango
@HopieRemi Definitely a lot of history in those posts 😢
Yah agreed on history. @affyavo I don’t understand how deleting old threads would make finding content easier. @CheeryMango or how things are determined to no longer to be relevant. People put hard work into threads. Can’t imagine how some people might feel if they come back after not being active and their threads are gone.
@HopieRemi
We’re not removing old content and threads just because we can, Hopie. We do care about the quality of the content that has been created years ago or even recently. There is old content that does well in engagement and rating and also ones that don’t. Removing old content has several benefits but I'll list 1-2 that are our main focus with this restructuring process:
- It can improve user experience and help us to ensure that users in the community are receiving access to new and current information and posts on the site. It can become confusing for users when their timeline is filled with posts and information from 5+ years ago that is no longer applicable to the site and the changes that have happened since the creation of those posts to now. We will be going through each subforum to determine which ones can stay and which ones can be deleted. But I will say that there will be a majority of posts to be deleted and we will keep important posts containing resources and informative threads.
- More room for new content: There are several communities that cover the same content and we want to ensure that there is one general location for posts to be posted there as opposed to being scattered throughout several communities and making it harder to find and access. We group content into 3 categories: Content that helps, content that does nothing for the site, and content that can hurt the site. There is a split between content that helps the site and content that does nothing for the site, so this is why we analyze to which ones are quality content (resources, informations, question, and answers, share your stories; these often do well in engagement and informative for users alike ) and which ones are low quality (posts that get no engagement, no targeted audience or are just random posts).
- Updating content requires a lot of work and persons willing to ensure that such content is updated and accurate on a regular basis. We don’t have that kind of support right now in the forum team or in the leadership team to update all of the posts in the archives. Only some posts will remain and the others will have to be deleted.
Hopefully, that helps to better clarify the reason why we’re doing this
@CheeryMango " It can become confusing for users when their timeline is filled with posts and information from 5+ years ago that is no longer applicable to the site and the changes that have happened since the creation of those posts to now."===> That's the exact reason why they are in archives. They are present as a record but they are not a necessity so we have a space to store them to prevent confusion.
I agree with @labenderHere just mark
them as outdated. Deleting threads won’t make the forums any less confusing since you can’t search properly. @cheerymango
@lavenderhere my bad
@HopieRemi thank you for the corrected tag