What happens when someone calls a suicide hotline?

They talk with the person to determine the best plan of action. They will help get that person on the line the help they need.

You are connected to someone who cares and will really listen, as we do here at 7 cups!

we try our best to make them comfortable enough to hang up dial 9 1 1. this is a serious topic in we are not trained to discuss with the person

There may be a brief hold until you are connected to someone who can assist you. At that time they will ask you a random amount of open ended questions to help you communicate with them more. This allows for the person you are seeking help from to understand what is exactly going on. At that point the person from the hotline will make all possible attempts to help you through effective communication. There could be a possibility where they can contact the authorities if that situation was to rise; but you will be given resources and information toward finding a qualified therapist.

They try and get you from a high emotional situation to a lower emotional situation. Usually, it's very helpful.

When you call a suicide hotline you talk to someone who understand that you are in a lot of distress, they dont just tell you to "dont kill yourself", but instead they calm you down and discuss your options with you. Do you need an ambulance? Do you need a doctor to come by your house and talk to you? Either way, unless you hang up on them, they will not leave you until they are sure that you're either getting help, are calm or able to get help yourself.

The call operator will provide mental health first aid and help the suicidal person express themselves. If the person would like help and is not actively self-harming the operator can provide formation and support for suicidality management. If the person is actively self-harming or attempting suicide the operator can encourage/ suggest emergency services input. Hopefully the person in crisis will be in a place to accept help.

Someone that is professionally there to help you will pick up and will guide you through some simple steps in order for them to be able to help you and you will be talked to. Please note that this varies among every national and regional hotline.

When someone calls a suicide hotline they are connected to a trained operator who will assess their risk level and generally ask them to contact the emergency services if necessary. These operators are specifically trained in dealing in confidence and with delicacy with suicidal people

They get professional help with someone that knows what they are talking about. You can talk about what is bothering you and get help and advice.