What's the best way to act, when a friend is bullied and does not want you to help?

Sometimes people may feel embarrassed and therefor would not like to talk about it, if they don't want help there is not much you can do but what you can do is to let them know that you're there for them and recommend that they speak to an adult /patent/guardian /teacher

My best friend is being severely cyber bullied anonymously. She did not want me to do anything, because lots of the messages that she received contained some very personal comments. I was stuck. I didn't know what to do. Eventually I went to one of my teachers at school and said that I have a friend who is being bullied, butility she doesn't want anyone to know. My friend knew I was doing this, and we had planned to keep her name anonymous, but the teacher had insisted that we gave her name. I ended up giving in. I felt absolutely awful, but then they actually managed to talk to her, get all the information, and find this person who was sending her the threats. She thanked me, and she is now so much happier. The self harming has stopped, she knows that she has friends who she can trust and will do anything to help her. Telling someone seems impossible, but when it's done, you realise that it was the best thing you possibly could have done to help your friend.

Often times, we cannot intervene, but at times it can get dangerous, that is best when you can get a trusted adult, however, being there to support them and guide them through this challenging time matters most. Personally, I experienced this and was afraid of the outcome having someone intervene could have, but after a long talk with a good friend, they got me help, and things took a turn for the better, so just try and communicate :)

Just be there for them when or if they want it. Just listen to what they have to say and try to be understanding.