No matter how they feel

• No matter how they feel, their feelings are valid.
  • Ex: “It’s understandable that you would be upset after _____.
  • Ex: “Well said. It makes sense you would feel that way given your situation. Has anyone else experienced something similar?”
  • Ex: “I really like how you explained ____, that must have been challenging for you. Thank you for sharing.”
  • Ex: “It was really brave of you to open up and share your story with us.”

Unfortunately, sometimes we are not met with a lot of kindness, people lash out on moderators because they feel unfairly treated when they are in a vulnerable state. Please do not take those attacks personally, they are lashing out on your badge and not on you.