Asking Questions

Questions help you 1) understand what is being said, 2) show that you're interested in the person and 3) keep the conversation moving forward.

What questions should I ask? 

Ask open-ended questions. These are questions the person cannot answer yes or no to. 

Here are some questions you might ask: 

• How would you like her to respond? 
• What is the most important thing you want him to understand? 
• What needs to change? 
• What do you like about this situation? 
• What is the worst-case scenario?  

Questions are great for showing you're interested and keeping the conversation moving, but don't ask too many! Give the person space to lead the conversation wherever possible.