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Problems with the mobile app

User Profile: WhiteCup9176
WhiteCup9176 August 2nd, 2020

Hello everybody, I just wanted to say that I'm personally more comfortable using the mobile version of most the websites and platforms that I use, since I enjoy being able to have them with me on the go and it's more reliable in terms of notifications. But I downloaded the mobile app on the app store for 7Cups and I seem to be having some problems. For example, when
I was given a wellness test and told to do a survey about my issues, I would choose an issue and then rate the severity of it, but then it would always send me back to pick another issue and not let me continue with the test, wheras on desktop it did. Also, I was given a video to watch as part of my growth steps, but it wouldn't appear on the mobile app wheras it did on desktop. Does anyone else seem to be having problems with the mobile app or is this a readily known issue?

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User Profile: RarelyCharlie
RarelyCharlie August 3rd, 2020

@WhiteCup9176 It has been well known for a long time. Apparently a completely new app is being created and it will be ready in a few months.

Charlie

User Profile: Crazyunicorn
Crazyunicorn August 3rd, 2020

@WhiteCup9176 same happened to me, I tried on the website and it was better I think I will delete the app unfortunately if they don't fix it

User Profile: Sobrat
Sobrat March 31st, 2021

I was testing mobile apps some time ago but thankfully this app works well for me. By the way, mobile applications development is quite an interesting topic that's why I also turned to various articles about IT staff augmentation. This information turned out to be really very useful for me when I wanted to use the services of software developers.

User Profile: lemontree68
lemontree68 April 5th, 2021

@WhiteCup9176

Yep I've had the same problem too. Let's hope the team sees this post and sorts out the issue right away, a lot of people seem to be facing it.

User Profile: RobertJackson
RobertJackson January 29th

@WhiteCup9176 It sounds like you're dealing with some frustrating bugs with the mobile app! I’ve encountered similar issues with mobile apps not syncing properly or having trouble displaying content. Sometimes, these glitches are device or app version-specific, so updating the app or reinstalling it might help.

If the problems persist, you might want to check out some development solutions that ensure smooth user experiences across platforms. For example, Devoted Studios offers services focused on improving mobile apps and optimizing them for all devices. You can get a closer look at their work here: Devoted Studios Clients https://devotedfusion.com/clients/. It might be worth reaching out to them if you're looking for insights on how to enhance app reliability