Disapearing chats: any way to solve this problem?
Hello everyone!
I'm having some troubles with the chat function on the 7 Cups website. When I look at my previous private messages with members, I can only see approx. the last 20 messages that have been sent.
I currently trying to follow up on different members, in order to guide them through their personal growth path when they need it. Yet, unfortunalety... sometimes it's becoming difficult for me to distinguish the different members because I can't scroll back to older conversations.
Can anybody help me with this issue please? Sorry If this topic has already been discussed many times before here... I just want to be able to help everyone the best I can.
Many thanks in advance to you all!
- Geoffrey
@GeoffreyC1989 Hi Geoffrey! Links to conversations in the past year (if I remember right) are listed on your My Impact page. Blocked conversations are not listed there.
When you return to a previous conversation, the last 40 messages (sent and received, in total) are displayed to provide some continuity. It's not known whether 7 Cups secretly stores more than 40 messages, but 40 is all you are able to see. If anyone pressed the "Delete messages forever" button in the chat, then no messages are displayed.
For better continuity, you can use your confidential Notes page to keep notes on each member.
Charlie
