Skip to main content Skip to bottom nav
  1. Forum
  2. 7 Cups Online Therapy
  3. Tuesday is nearing an end, no word from my therapist since I signed up

Tuesday is nearing an end, no word from my therapist since I signed up
straightforwardBanana2505 July 12th, 2022
.

Over the weekend I paid for therapy, and sent an opening message to the therapist I was connected with. I was pleasantly surprised at the prompt response I got that day, asking me some introduction questions, which I answered Sunday. I have yet to hear anything since my response. No word Monday, nor today yet. A little frustrating to be told we'll get a response at least once maybe twice Monday through Friday.

5
soulsings July 12th, 2022
.

@straightforwardBanana2505 please email (not a message)

support@7cups.com and explain the situation and you will get support for this issue.

Hope you get the support you are looking for.

soulsings

straightforwardBanana2505 OP July 12th, 2022
.

Hi, yes! Thank you. It appears to have been a technical glitch. I right after making this post, received a response from the therapist and an explanation and it's all good!

soulsings July 12th, 2022
.

@straightforwardBanana2505 glad it worked out but save that email if you have any problems that is the fastest way to get a response regarding therapy.

straightforwardBanana2505 OP July 12th, 2022
.

Thank you. Noted!

*Support Forum Disclaimer
My communities
Community guidelines
Report an issue
Considering Therapy?
Talk to an expert therapist