Chat Room Technical Issue

I'm not sure if this is the right place to address this issue and I've already sent in a support ticket about it but has anyone noticed that the text window in the chat support rooms is extremely narrow top to bottom?

Maybe it's just my computer, but I find that when people post in the room, the text flys by so fast that I have to scroll up to see what I missed. Also, this is like swimming against the current as the text keeps going up as more people post so that it's almost impossible to follow the discussion.

I would like to know if there is a way to enlarge the chat window so that more of the text is visible at one time. Or is this a change that the website designers would need to implement?

Thanks for any enlightenment on this issue.