August 2021 Community Update!

Dear Community,

I hope you all are well! Things are good here. The summer is winding down and my kids are back in school. My house is suddenly quiet.

We’ve been doing some intense work with researchers over the summer. They are looking at ways we can better match members with listeners in ways that increase higher ratings / satisfaction and decrease lower ratings / dissatisfaction. The goal is to ultimately map this to better health outcomes. Look for more on this soon!

Also, we’ve been doing a lot of work on the forums. The forums have needed some love for a while. Much of this is behind the scenes work, but will start to surface this next month. Soon the forums will load a lot faster and the forum search tool will be great. We are using something called elastic search. We will also soon be adding the ability to easily add images to forums. These changes will make the sub-communities and forums a world better.

I appreciate you all!

Heather

Hey, everyone! This month has been all about strengthening recognition!

The Daily Reviews Campaign has been doing so well that we’ve expanded on it! Shoutout to @considerateParadise6717 for maintaining every week’s post, and to our lovely community members who have been adding on and increasing our awesome listeners' level of exposure!

@imlistening01 has taken the lead on evolving this program to include graphics! This recognition effort is known as the Listener Spotlight!

To get an idea of what it looks like, please swing by this post! We could use some help on the adult side with reaching out to listeners. If you are an adult who would like to be a Project Agent for this program, please apply here or contact me (Heather225).

Lastly, we have launched a recognition program to honor our leaders called the Leadership Spotlight! Please take a look and consider nominating someone!

Laiba

The highlight of this past month for the Academy has been the Academy week, organized and led by @anotherfrenchtoastclub. We are grateful for the contributions to all our academy leaders and for those who participated in our events. Additionally, we launched an academy feedback form that everyone can use to provide feedback about the academy in general, specific programs and to recommend a new program.

In other news, we decided to close the Building Community program and will be bringing a new program for the community soon. Read the announcement here. We have also launched Alumni check-ins to gain more insight into how useful our program teachings are to our Alumni so we can continue to improve the academy experience. Lastly, to improve communication within the academy leadership, we launched weekly mentor check-ins to stay more informed of academy mentors activity status and to better support them.

Obs

In the Group Support front, we relaunched Mega Member Project to recognize, appreciate our super active members who go above and beyond to provide support in their own way to others as well as a leadership opportunity too.

In other news, we organized a 30 days Self Esteem Challenge in collaboration with the subcommunities. I am glad to hear that everyone who participated found it helpful so far. We are grateful to @lulurings & @Cheerymango to make it possible. Also, @fristo compiled a list of supportive phrases and questions that help one to have a deep conversation in the group chat room with others. While on the listener chatroom front, @amazingnutella24 & LSC PA Team organized and hosted Listener Sharing Circle 1 year Birthday party.

In group support leadership news, we onboarded two new Group Support Mentor Leaders - @annatess & @xe for Sharing Circle & Group Support Resources Management Track respectively. As well as onboarded a bunch of support team leaders to oversee and support a couple of support teams and projects.

Tazzie

This month, we onboarded 8 new Project Agents., 7 Community mentors and 9 new Forum Supporters.

Sub-community leaders collaborated with the group support team for a month long Self-esteem challenge.

Events continue to be celebrated in full swing across the community.

The Needs Reply Team completed another successful round of the Answerathon event.

We hope to continue growing strong both on the leadership and engagement fronts. Thank you to all leaders and team members for graciously supporting us time and again!

SoulfullyAButterfly

The content end of things has had lots of exciting progress. We have a newly onboarded team of writers and editorial assistants whose fresh work will be available for the community early next month!

As a result of the Academy Week, we had the pleasure of introducing a new group activity-based event called the Power of the Pen which we are considering to host regularly - keep an eye out for a notification to be able to vote and show interest in joining this writing experience.

The Q&A Approval Team which was onboarded around a month ago has done very well in clearing over 1K community answer submissions - if you are interested in helping out with this team, please click here.

Our Lightship Team has had a leadership change and will now be led by @DreamTouch and @ouiCherie - congratulate Cherie here - if you would like to join the leadership team of this social media-based project please consider joining as one of our Lightship Assistants.

Our Translation Projects are another opportunity for those who are interested in translating both the 7 Cups website and/or the app: view this post to help with the most active language groups we are looking to cover or apply for a language you are interested in!

Evelyne

The Safety Awareness Team has been in full swing releasing their 10th quiz! You can take this quiz here.

We have also been seeing great strides in the Anonymous Evaluations Team and Listener Coaching Team as they have been working hard to give feedback to listeners and do skill building.

Finally, we initiated a Listener Remediation Program where listeners who are not up to standards will be asked to do mandatory skill practice.