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Back 7 Cups: Part I of Making 7 Cups Sustainable

GlenM October 13th, 2015

Weve been talking about different ways we can help make 7 cups sustainable. If you havent yet, please read this thread (please also read this thread if you have questions as they have likely been answered in that thread). The first step we want to take in this process is the Back 7 Cups initiative.

Anyone who wants to support our mission will be able to ‘back 7 cups with a monthly contribution. Well have system messages, a dedicated landing page, and emails that provide people with the opportunity to support 7 cups in this manner. People will still receive perks (see below) for backing 7 Cups, but the emphasis is on backing 7 cups and only secondarily on the perks.

At the same time, well be testing another option that can best be understood as 7 Cups Premium. This option emphasizes the perks primarily and backing 7 cups/supporting our mission as secondary.

We are testing out both options because we are not sure which one will work best. It might be that one option works best in some situations and the other works best in others.

The perks will be spelled out in more detail in the coming days. What follows is a high-level overview. When you back 7 cups, or upgrade to a premium account, youll unlock personalized paths to help you grow stronger, increase confidence, and develop stronger relationships. These paths are comprised of series, or packs, that focus on topics like: relationships, calm and strong, mind over mood, physical health, and life skills. It also unlocks a number of singles or discrete paths that are designed to help you overcome specific issues. Moreover, people that back or upgrade will also access to bi-weekly group conference calls with licensed psychologists on topics like depression, anxiety, mindfulness, stress, and relationships. Additionally, they will receive a monthly email from me and the ability to participate in a conference call with me every month. Ill share what Ive been thinking about in life, Ill discuss ways to overcome challenges, and Ill also provide a sneak peak into future developments here at 7 Cups. Finally, the person will also receive 2 sustainability icons for their profile and the profile of one other person they select. This indicates that it is a shared gift given to ensure that 7 Cups thrives for years and decades to come.

To clarify, listeners would also be very welcome to contribute. If they do not have a member account, then they would just receive the above perks, but they would not unlock the personalize paths. Thanks @RocketsMom for asking.

Our goal is that these options will help get us a clear trajectory of sustainability. If these do not work as well as we hope, then well need to further tweak them and potentially add additional perks or options. Well also soon be rolling out the 7 cups for organizations initiatives shortly as well. We already have a major university on board and we are working with several other non-profits.

Again, please read the other thread if you have questions. If you have questions that have not yet been answered yet, then please ask them here and Ill be happy to provide more details. We are planning on releasing this new update later this early next week. Ill keep you updated!

Thank you!

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wittyCat4195 November 15th, 2015

How exactly do the growth paths work? Like do you have to complete different assignments to make progress? All i see on the mood boost thing are mindful exersises.

2 replies
KrinkTheMellowUnicorn November 16th, 2015

@wittyCat4195

the mood boost menu just gives you direct access to all our mindfulness recordings, but if you go to My Path > Growth Path then you will get something recommended to do every time you take another step.

1 reply
wittyCat4195 November 17th, 2015

Ah, I see. I wish I could get the self-harm path, but I don't have the money to upgrade my account. I feel like because I can't get that path, I'm not going to learn new skills to help with my recovery from self-injury and eating disorder.@KrinkTheMellowUnicorn

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November 17th, 2015

@GlenM

Bro, you need to add PayPal as an option.

1 reply
OpsTops November 17th, 2015

@Planet we are working on the integration, will come soon!

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chasingchaos December 14th, 2015

I did not know where to send this information so I added a support ticket but I thought it may be useful to add here also to get other people's feedback.

I am a listener and have recently downloaded the iPhone app for 7 cups. I do not know who is working on the mobile app. But I wanted to make a few suggestions and share an issue that I am having when I use the chat function.
Sometimes when I send a message the last word will cut off and it will not send the complete last word. And I am still not getting notifications on a consistent basis.
I do not know if there is a team working on this app or if it is a work in process or even a priority. But I use many apps on my iPhone and am quite familiar with functionalities in different applications. I have many suggestions that I think would improve the app so that we could actually get a stream of income from this. I have download free apps and if I like the functionality and use I can then buy the app. Has anyone thought of charging $1-$4.99 for the full version of this app? Since we have so many users on 7 cups I would assume this would bring in a great deal of money for the sustainability of 7 cups. If you would like to chat further about my ideas please message or email me and I will discuss my ideas or I can send you a google doc. Thank you, Amy
One idea I would love to see as soon as possible concerns the text box. It is WAY too small, not only can I barely see the texting area but I have to scroll through line by line to check my text before I send. Can you make more room in this area? Thank you.

2 replies
KrinkTheMellowUnicorn December 14th, 2015

@chasingchaos - this might be better in a iPhone thread but I will reply here:

I do not know who is working on the mobile app.

Mostly it is myself and @ezraBC

Sometimes when I send a message the last word will cut off and it will not send the complete last word.

Does this happen when the last word is being autocompleted (autosuggested)? If so, this is a known issue and the current workaround is to type another character after the last word before sending.

And I am still not getting notifications on a consistent basis.

I'm sorry to hear this. If you PM me we can work through the scenarios when you are not getting notifications but would otherwise expect to, to discover what is preventing them.


I do not know if there is a team working on this app or if it is a work in process or even a priority.

yes, yes, yes

If you would like to chat further about my ideas please message or email me and I will discuss my ideas or I can send you a google doc. Thank you, Amy

I'd be happy to discuss your ideas any time. Feel free to PM me and we can chat when convenient.


One idea I would love to see as soon as possible concerns the text box. It is WAY too small, not only can I barely see the texting area but I have to scroll through line by line to check my text before I send. Can you make more room in this area? Thank you.

We can probably make the text box expand as needed when you go to a new line. Would that suffice?

1 reply
chasingchaos December 14th, 2015

@KrinkTheMellowUnicorn Oh! Thank you so much for responding so quickly, that was exciting for me :) I will PM you and discuss my ideas.

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PenguinPower31 December 14th, 2016

Hi @GlenM--I pointed out to Amelia that this time last year we were wondering if we'd get through another year. I asked her how things were going and she said to ask you. So, are things going better? Not folding?

@GlenM @Amelia

1 reply
GlenM OP December 14th, 2016

@PenguinPower31, hello! We are not going to fold! We have made a lot of progress - A LOT - but we are not quite there yet. We are getting close. I can't share more quite yet, but look for an annoucement in the hopefully not too distant future!

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