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Can we notify people when their post or thread gets deleted?

walkalot April 19th

I recently had a thread deleted that was between one to two years old. This was frustrating to me, because it had many comments, and people were still commenting on it from time to time. Perhaps the site could be updated so that posters would be notified when their thread or post is deleted (and it would have to include an explanation as to why).

6

Hiya @walkalot it's definitely frustrating when we aren't informed about things, specially the "whys" as that also helps us in trying to not repeat the same again (whatever the reason was for the post being moderated). 

Post deletions usually are informed to the original posters. Check out the updated moderation policy here

It's a manual job though with limited members on the team, the keeping track, informing part etc so might take some time at times, also not very sure if the informing-policy applies to older threads too (personally, I feel it should, specially when the poster is still active within the community). Many threads are quite busy, with tons of replies to them, but I completely agree, the original poster should be informed atleast!

You can always reach out to forum@7cups.com via mail and inquire about the deleted post, plus share any feedback or suggestions you have for the team, moderation policy etc! 

3 replies
walkalot OP April 19th

@Sunisshiningandsoareyou

Thank you, Sun. Appreciate it. I will do that

3 replies

@walkalot

You are so welcome, friend. I hope you receive a valid explanation and fair assistance soon!💛

3 replies
walkalot OP June 4th

@Sunisshiningandsoareyou

Btw, the post I mentioned has been reinstated. So positive evidence that they take complaints and queries seriously.

2 replies
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