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Top Ten Most Wanted Bugs / Issues / Fixes ~ Oct 2015

KrinkTheMellowUnicorn October 21st, 2015

Hey, I wanted to start sharing our top "known issues" with the community both that you all can know we are aware of these issues and give us feedback on the priority.

As we tackle them I will cross off the list, and from time to time I will start a new thread with an updated list.

Here is the list as of right now:

1. People are showing as online when they are not, and missing PRs
2. Need timestamps in group support chat
3. Notification menu does not scroll
4. Some feed posts still need to be restored
== 4a (if related). Some still unable to accept follow requests
5. Add back the search (filter) bar for conversation list
6. ​forum post/edit box frequently fails to come up fully
7. Messages left over from earlier chats
8. Some people cannot see hearts in chat
9. Add country name tooltip to country flags on listener profiles
10. The 7 Cups feed reposts failing most of the time

recently on list and likely to be again, and upcoming candidates

- can give more than one review despite intent of rules
- Noni timestamps are in UTC, should be shown in local time
- When unmuting someone, "strange box pops up
- Treat a reactivated user as distinct from a new user
- Make tips in chat easier to read
- feed notifications not deleting themselves when we click them
- Discussion banner turning itself off but still registering the event properly
- currently participating list

51
Roadie October 30th, 2015

Oh! Some of my bugbears are on that list.. actually.. most of them :)

Marvellous :)

The country one is big for me as there's insufficient detail to identify my country's flag from about 20 other countries. Edit: perhaps #11 could be to change NZ's flag? :)

1 reply
KrinkTheMellowUnicorn OP October 30th, 2015

@Roadie

I'm glad we have most of the worst beaties at least listed.

Any other important ones you'd like to nominate for the list?

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Alystem November 2nd, 2015

I know it's not October anymore but I and other people are often getting "Error: Message not sent (Code 303)" in the group chats. Just so you know.

1 reply
KrinkTheMellowUnicorn OP November 2nd, 2015

@Alystem

thanks. I think we know what was going on over the wekeend and have it under control.

I will start a November thread on this topic. I hope we can knock off some of the top issues soon.

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Ace13 November 2nd, 2015

hmm I'm getting a new bug today, forum post and edit boxes with low opacity are happening quite often

4 replies
KrinkTheMellowUnicorn OP November 2nd, 2015

@Ace13

still happening? or maybe a side effect of the spambot attack?

3 replies
Ace13 November 2nd, 2015

@KrinkTheMellowUnicorn I still have it here and then, but less frequently

2 replies
KrinkTheMellowUnicorn OP November 3rd, 2015

@Ace13

can you capture a screenshot next time? I don't know what would affect the opacity of a modal dialog box...

1 reply
Ace13 November 3rd, 2015

@KrinkTheMellowUnicorn will do!

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quavery November 2nd, 2015

One major thing I dislike about this website is that whenever I try to chat with people, it says that I may not chat with teens. I am 17, my birthday even says this, but I cannot chat with anyone my age. It's already hard enough for me to muster up courage to finally hit the chat now button, but it's extremely discouraging when I get a message that says I cannot chat.

2 replies
Ace13 November 2nd, 2015

@quavery on your profile it says that you are an adult, it's possible that there was a bug or a mistake was made when you entered your date of birth, you can message community@7cups.com to have it changed :)

1 reply
quavery November 3rd, 2015

Thank you!

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Julie22 November 2nd, 2015

@KrinkTheMellowUnicorn

First - Thank you for all of the work you have been doing and continue to do to improve the website's quality, performance, design, etc. You and your work are greatly appreciated.

Second - I was wondering if it would be possible to alter the sites colors/ contrast a bit? I understand that shades of blue and pastel colors are calming and welcoming, but I often find it difficult to read/ see things on the site.

Thank you, also, for your patience and understanding as I am sure you receive numerous messages with site-related questions, concerns and suggestions.

1 reply
KrinkTheMellowUnicorn OP November 3rd, 2015

@Julie22

we do hope to offer alternative color palettes in the future

for now, I believe some users have taught each other how to make a custom stylesheet in the browser to re-color the site to your liking.

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KrinkTheMellowUnicorn OP November 5th, 2015

i've just had a good sync with @anomalia who has been helping manage the suggestions boxes and have updated the top ten list for early november. I will start a new thread and link to it from here:

(Here's the November Top Ten Most Wanted thread.)

1 reply
Anomalia November 5th, 2015

@KrinkTheMellowUnicorn - Very excited to click through and see the updated list! I think there's so much that people want to see happen, and you and the whole team are doing an excellent job prioritizing and getting through the items on everyone's minds.

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KeysGirl27 November 6th, 2015

So I have a 7 cups member account... For months now I have been able to log on and send personal messages to friends, but my messages cannot be seen in group chats. I've tried making new member accounts, and I run into the same issue. I'm so frustrated at this point because I have sent countless emails to the support team without any reply... Any thoughts?

warmSoul46 September 20th, 2016

@KrinkTheMellowUnicorn I actually love knowing the improvements so I could test them out myself! I also discover some new things I could do myself haha! Thank you so much for these updates :D

1 reply
KrinkTheMellowUnicorn OP September 20th, 2016

@warmSoul46 thanks.i owe another big update...

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