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Top Ten Most Wanted Bugs / Issues / Fixes ~ Oct 2015

KrinkTheMellowUnicorn October 21st, 2015

Hey, I wanted to start sharing our top "known issues" with the community both that you all can know we are aware of these issues and give us feedback on the priority.

As we tackle them I will cross off the list, and from time to time I will start a new thread with an updated list.

Here is the list as of right now:

1. People are showing as online when they are not, and missing PRs
2. Need timestamps in group support chat
3. Notification menu does not scroll
4. Some feed posts still need to be restored
== 4a (if related). Some still unable to accept follow requests
5. Add back the search (filter) bar for conversation list
6. ​forum post/edit box frequently fails to come up fully
7. Messages left over from earlier chats
8. Some people cannot see hearts in chat
9. Add country name tooltip to country flags on listener profiles
10. The 7 Cups feed reposts failing most of the time

recently on list and likely to be again, and upcoming candidates

- can give more than one review despite intent of rules
- Noni timestamps are in UTC, should be shown in local time
- When unmuting someone, "strange box pops up
- Treat a reactivated user as distinct from a new user
- Make tips in chat easier to read
- feed notifications not deleting themselves when we click them
- Discussion banner turning itself off but still registering the event properly
- currently participating list

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RebeccaH October 21st, 2015

Thanks for posting this krink! Super helpful for everyone, we all like to be reassured that our thoughts and concerns are being noticed!

Ace13 October 21st, 2015

thanks for the list! I'm glad to see those will be fixed :)

My personal list on top of that would be:

1- feed notifications not deleting themselves when we click them

2- currently participating counter not going down (it's been this way since the day everything lagged out and was fixed in chatrooms)

3- More personal warning system

4- Discussion banner turning itself off but still registering the event properly

5- 7Cups feed reposts failing most of the time

6- forum post/edit box not popping up (needing to refresh so it appears properly)

7- Unable to accept follow requests

6 replies
KrinkTheMellowUnicorn OP October 21st, 2015

thanks, some of these are so persistent i am overlooking them.

i'll probably update the list as some of these are more pressing.

i need more info on 2, 3, 4 to understand

5 replies
Ace13 October 21st, 2015

@KrinkTheMellowUnicorn No problem!

2-The "currently participating list" in the chatrooms keep everyone that entered the room since you were there, but before the bugs we had in August, the people who left the chat left the currently participating list. it's been glitched for weeks

3- I think we went over this in mod meetings with Heather, not sure where it is at, but it was discussed about having a box to enter a custom text or something like this

4- the new discussion banner that came out is glitching sometimes, it disappear off of the screen but when I emailed community@7cups.com they said it was tracked at one of 60 min even though I had to turn it on 4 times of 15min, maybe it's a display bug

4 replies
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Alystem October 21st, 2015

I'm not quite sure how to describe this, but I will attempt to anyway:

In group chats, when I go to a room, Iam able to scroll up and see some chatting from earlier. Like, some messages from the last time I was in that room. I thought they were supposed to just automatically delete after a certain point...they used to anyway.

2 replies
Alystem October 21st, 2015

Also when this happens, there is no noteable difference between the old earlier messages and the current ones. It all runs together. It's weird.

1 reply
KrinkTheMellowUnicorn OP October 22nd, 2015

@Alystem

yes, I have heard of this and have some idea of what is going on. it seems to be a tricky one as we've tried to fix it before.

basically the conversation messages are not saved in our database past the last 10, but the browser (or app even) has its own way of trying to preserve data from its own storage (cache) and so when the conversation is displayed, for some reason the browser still remembers some old messages.

it's annoying. sorry! we will figure it out.

@ezraBC is currently a little busy with the iOS app, but he and I will discuss this next time we go over the top bugs and I'll keep you posted on this one here.

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Alystem October 21st, 2015

(Also, this might be too much work, but for the future it would be nice to have like, an actual notifications page, so if we accidentally delete a notification before clicking on it or reading it, it won't be gone forever, you could just go look back at it.)

1 reply
KrinkTheMellowUnicorn OP October 22nd, 2015

@Alystem

that's the plan!

we just haven't had time to make it yet...

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cocoon October 21st, 2015

what happened to the 'online status' option? so we could say if we're online, busy, or offline? i'm just wondering, because it's not working for me anymore! i use the app. thanks. x

2 replies
KrinkTheMellowUnicorn OP October 22nd, 2015

@cocoon

I am hearing there is a problem but haven't isolated it yet.

Can you tell me what you do, how it used to work or how you expect it to work, and what is happening intead?

1 reply
cocoon October 24th, 2015

in the app, your icon is in the upper right hand corner when you look at the chat rooms or one on one chats. when you'd click on your icon, the 'online status' would pop up. now, when i click my icon, it doesn't show up anymore? (it's not that big of a deal but i was just wondering if anyone else was having this issue as well....) thanks x

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KrinkTheMellowUnicorn OP October 22nd, 2015

mini-update:

been heads down with app submission stuffs but haven't forgotten this thread and have an update coming.

all the feedback is helpful, thanks. some i may direct away from pure bugs/issues, but that's ok too.

KrinkTheMellowUnicorn OP October 22nd, 2015

please note that I just updated the top ten list to represent current priorities as I see them. Both devs have been pretty busy so we haven't fixed any of these yet but I will update you as we do.

charmingHeart October 24th, 2015

i can't see my feed still

2 replies
KrinkTheMellowUnicorn OP October 25th, 2015

@charmingHeart

we hope to get that fixed next week

1 reply
charmingHeart October 25th, 2015

@KrinkTheMellowUnicorn grazie Krink

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Athena86 October 29th, 2015

Hey - First off - thank you for all the hard work you do. We really appreciate it. I can't thank you enough really.

Second, I am having issues. I can't see what I'm writing when I write it until I send it in chats, 1-1 and group, if the GenReq bar is present at the bottom. It's VERY frustrating. Also last night I my messages were really delayed. Like I wouldn't get any for a bit, so I'd refresh and there'd be a bunch w/ a timestamp from minutes before. Please help.

Many Thanks,

Athena86

8 replies
KrinkTheMellowUnicorn OP October 30th, 2015

@Athena86

can you tell me in what setup the green/orange bar covers the text-entry box in chat? (app or browser, operating system or device, etc.)?

not sure why messages were backed up but that sounds like a local phenomenon.

7 replies
Athena86 October 30th, 2015

@KrinkTheMellowUnicorn

Hey - Chrome Browser on PC Windows 10

Thanks.

Athena86 November 4th, 2015

@KrinkTheMellowUnicorn

Hey - any update on this? I can't even click my message bar now to type on it.

5 replies
KrinkTheMellowUnicorn OP November 4th, 2015

@Athena86

no update yet, sorry.

has this been going on since september 30 or did it just start for you?

4 replies
Athena86 November 5th, 2015

@KrinkTheMellowUnicorn

I think it was around mid October. Sorry I actually can't recall. Definitely before 10/21

3 replies
KrinkTheMellowUnicorn OP November 5th, 2015

@Athena86 got it, thanks. will prioritize.

2 replies
Athena86 November 5th, 2015

@KrinkTheMellowUnicorn

Thank you so much :) You guys are doing such a great job, and I know it's tireless(and sometimes thankless). Keep up the good work. <3

1 reply
KrinkTheMellowUnicorn OP November 5th, 2015

@Athena86

thanks! I'm really hoping as we get the apps updated that we will have more time available to tackle these high-priority bugs and annoyances.

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KrinkTheMellowUnicorn OP October 30th, 2015

Well, October is almost over and there has been sadly little movement in this list aside from the discovery of new bugs.

This is because both developers are hard at work on some major efforts. @devteam is building our donation platform and @ezraBC is building the mobile apps (and troubleshooting these feed problems).

I continue to capture bugs and prioritize them and I'm hoping we can knock out a few of these most urgent issues at the beginning of November.

1 reply
Anomalia October 30th, 2015

Thanks for the update! Always helpful to know where time is going, since we all know there are loads of competing priorities here!

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