Technical support
I have join the app for just like hours and had many technical issues :( I have been kicked out of chat room with my listener and couldn’t get back in no matter how I restart the app, wander between tabs and functions. It’s so exhausting after all steps I take to finally connect with a listener. The help center is unapproachable also. Sorry to vent here but that was not some great experiences.
@intelligentSummer9355 you don't have to apologize for reviewing a product / service , it actually helps the developers improve stuff. So good job bud !
I really get it with the app, it is very troublesome often , could you maybe use the 7 cups website on your laptop or phone or any other device like a tablet etc ?
The site version works way better.
Good luck 🥰
Tagging @7Cupscommunity so they can help with the technical feedback.
@intelligentSummer9355
Hi Summer,
Our apologies on the technical issues that your facing. Please feel to message us so we can help you figure this out or email community@7cups.com .
As technology evolves, so do customer expectations for fast and effective technical support. Businesses that can’t keep up risk losing clients to competitors with better service. One approach that’s gaining traction is outsourcing, which allows companies to maintain efficiency while focusing on core operations. I read a great piece on this topic at https://flairstech.com/blog/technical-support-outsourcing , and it really opened my eyes to how outsourcing can help businesses stay competitive
