Mods
Hi, I had a quick question about my growth path not letting me click the numbers anymore. And it says my cup is full (whatever that means, nothing lets me know what's the signifance of that is..) But i was trying to go into one of the chats to ask about it but there was no mods in any of them I went into. Like, I went into 5 of the group chats and literally to mods were there? To answer questions or anything.
Some of these chats include the Anxiety Support and Depressions Support rooms. People were having normal conversations, about nothing special *how was the gym?* *Fine, I was in the sauna most of the time XD* Isnt this supposed to be community room stuff? I know no one can control who goes in or out but at least have ONE mod?
I feel dissapointed. And people were making fun of my question.. maybe I'm being overly sensitive about this but I love 7 cups and I've been on here a year, but sometimes people seem to be screwing around and it pushes people who actually want help, out.
And my growth path isn't working, as I said earlier. I use this to keep my spirits up and happy daily. It's important to me.
Thanks for reading my complaining.
Sage
@turquoiseSkies6467
You can submit a support ticket about the issue with the growth path. https://www.7cups.com/supportDesk.php
I'm not sure how much a mod would be able to help you with the issue. If there is an issue in a room though, there is an emergency mod form that will call someone into the room. The form is linked in the group chatroom rules.
As the Mods are volunteering, they monitor as time & circumstances allow. If 7 Cups wanted to assure a Mod present in all Rooms, at all the times... they'd have to assign shifts and scheduale times. That means they'd have to pay them
@turquoiseSkies6467
Sometimes when you have a room where a lot of those individuals suffer from the same condition, they frequent the room often enough to where they "get to know" one another. When that happens, it's tough for new people or those seeking support to feel as though they have a voice amid all the banter and chatter. Therefore, you could connect with a listener 1:1 OR you can pull up the Chatroom Rules and summit a form to call a Moderator into the room to assist with your concern.
I'll admit that cliques on the site do happen and they are difficult to manage for new Mods - but there are many of us that know how to properly ensure the room is brought back to the basic principle of why it was designed in the first place.
Don't be afraid to speak up and out either - your voice is just as good as any Moderator.
