listeners review
as a member i'm wondering why aren't there more reviews...as a person who is looking someone to talk to i think it would be much more helpful if we all leave our opinion, not necessarily as a comment but at least empathy response rate ect.
just get better grasp of the person who is talking to you right now
what do you all think?
Hey @obscuratio! When you go to a listener's profile, you will see their star reviews on the left side of the screen, these are their average ratings in the categories of helpfulness, professionalism, and empathy and response time as you suggested. If you scroll down further, some listeners also have text reviews that guests or members have left them so that you can get a feel for whether they might be a good fit for you as a listener. If you are concerned by the lack of reviews some listeners have, that's definitely understandable as it's tough to determine if they're someone you'd like to connect with, but this doesn't mean they are a bad listener! It could mean that they are new to 7 cups and haven't taken many chats yet, or also that the particularguests and members they chatted with didn't wish to leave feedback for one reason or another. In these cases, you could always try them out for yourself and leave feedback for other members like yourself who are wondering! Once you exchange 30 messages with a listener, the feedback box will pop up and you're welcome to leave a review and a star rating.
I hope this has helped, and I appreciate your thoughtful post! It's great that you're looking out for the quality of listeners and wanting it to be public via reviews.
thank you for your post...i am aware of all u have said...what i m wondering is when out of 400 chats a person has just 20 or 30 reviews...i never meant to say that anyone is a bad listener...i do appreciate all the people who r taking their free time to do something for someone...i always leave my review...at one hand as a token of my appreciation and as a some kind of pointer to the other guest or members...i ' m not forcing anyone to do as i do....i just wonder, and asking other MEMBERS how do they feel about that
I see, sorry for misunderstanding. It can be strange when listeners with many chats have few reviews, but another possible explanation is that some listeners have many chats with the same members and can only receive a review from them once. That isn't true in all cases, but does happen. Anyways, I hope you have a good day and get the responses you were hoping for!
Also sometimes individuals don't always rate listener :(
When I have had 1-1 chars, a review message pops up during my conversation and it makes me feel uncomfortable. A) because I think it's telling me to end the conversation and the first time I had a 1-1, I thought it was a way of saying your time is up and I left mid conversation very confused. B) the review pop up also happens when I am still in conversation so idk how to answer at times--that's is, if I have only been talking for two minutes how do I know their empathetic? So I don't always review because I feel like I can't give an honest review until after the conversation is done.
isn't there like a star so when you are ready to review the person you can still rate him, after you finished conversation?
I always felt like they should get more reviews. When I see that people don't have a lot of reviews and quite a few chats, it makes me think that the listener isn't as good or something.Like they don't get a lot because people getbad experiences with them and no one thinks they should be talked to. I also hate how that review thing pops up like 2 minutes into the conversation. How am I supposed to know what they're like with such short time?
There should be a star that stays there if you don't decide to leave a review, and I do agree that the request for a review pops up really quickly! But I think in the app, it doesn't allow you to easily be able to leave a review once you've clicked out of the pop suggestion to leave a review. I understand why you'd get rid of it the first time, it's way too early in the conversation for you to really write an accurate review, but I've had a few members tell me they couldn't figure out how to leave a review from the app and they didn't have access to a computer so they just weren't able. Maybe other listeners have encountered that too.
I agree though that listeners having reviews are really helpful to members. Especially if they describe a bit of what it's like to talk with the listener, saying they were really connecting with them about their depression or something like that because as a member, it'd be helpful for me to look at a listener profile and see that and connect with that listener to talk about my depression, since they seem to have experiencing in helping others with that.
I also know they're really helpful as a listener. It lets me know what I'm doing good or not, it also inspires me and motivates me when I find out that I've helped someone. Reviews are a great thing, maybe there could be a few suggestions made to help make writing reviews an easier process, so more members will be inclined to do it.
once i heard someone say that they dont rate cause they are not a member(they didnt know its possbile) so i guess thats also a possiblity
how do you leave feedback for a listener
i'm a listener and people said they've left a review to me, but then it doesn't show on my profile?