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issues with the chat system

User Profile: joyfulForest37
joyfulForest37 December 17th, 2014

Dear all anyone else having issues with the chat widget on the left of our listening screens my chats wont load up?

6
User Profile: AmberasadbrightPine97
AmberasadbrightPine97 December 17th, 2014

I do. But only with 1 listener.

User Profile: OliviaButler
OliviaButler December 17th, 2014

Hmm, I haven't seen this issue. You might want to try another browser and see if it works then, and submit a support desk ticket with as much detail as you can. I hope the site works for you soon!

User Profile: joyfulForest37
joyfulForest37 OP December 24th, 2014

ive still got the issue might be the IOSupdate for the ipad it was working fine then overnight just a continuous loading bar

User Profile: Olabosun
Olabosun January 2nd, 2015

I have a challenge with the chatting system. Every time i finish chatting with someone, an earlier conversation with the same person gets deleted and i don't know why. Would really appreciate it if this issue gets addressed. Thank You!

2 replies
User Profile: Barush
Barush January 2nd, 2015

@OlabosunOnly the last ten messages of every chat are ever saved because of privacy reasons.

1 reply
User Profile: Olabosun
Olabosun January 2nd, 2015

Seems its the last 15 messages that are saved. I understand now. Thanks for the reply, Barush. :)

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