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Live Chats Not Ending?

Jelli June 4th, 2014

Hey everyone!

In the new messaging system, when I accept a chat, I noticed there is the tab at the bottom that shows a button to end the live chats. I just finished a chat with a guest, clicked it and it thanked me for taking the chat, but I still see that the guest is online, and it appears that the chat is still live. The tab to end the live chat is still there. Just wanted to add this! Thanks! :)

Jelli

5
Kane June 4th, 2014

Thanks Jelli!

I think that it was noted, and a functional "End Chat" button is in the works!

2 replies
Jelli OP June 4th, 2014

Thanks Kane! I'm sorry guys if this was repeated, I didn't find where it had already been mentioned! Thank you! :)

1 reply
Kane June 4th, 2014

No worries, Jelli!

It's an important feature that we need so I'm glad that you still brought it up so that the developers can see how high the demand is! :)

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myownworstcritic89 January 16th, 2015

Hello,

I am new to this site (as a beginning member, not a listener) and I do not see anything anywhere that indicates I can close a conversation at all. The only option is to block the user themselves, which I do not want to do. What are the current options for getting rid of the conversations in the "1 on 1" tab on the left hand side?

1 reply
Jelli OP January 16th, 2015

On the left hand side, on the 1-1 tab, there is a little picture that looks like an eye. Every message on that side tab has the picture. If you click on that little eye picture, the thread will disappear until the next time the user messages you. Welcome to the site, and I hope this helps! You do not need to block the member to get rid of the thread. :)

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