How to quit my monthly paid account?
I got the monthly full app and I like to make sure to quit on time if I don't like to use it anymore. Where exactly can I fine the option to quit?
Many thanks :)
@SweetMango Hi If you using the app I believe you have to email community@7cups.com. However on the desktop site they is option to cancel in settings I believe.
Tagging @krinkthemellowunicorn to ensure this is correct.
@fluffyUnicorns84 - I believe you can cancel directly in the app, but I'd have to check this.
If you upgraded via the iTunes App Store (only possible since Monday) then you need to do any cancellations via Apple.
@KrinkTheMellowUnicorn I upgraded it after my wellness test.
@SweetMango in a browser or in the app?
@KrinkTheMellowUnicorn I believe in the app. ^^ thanks again for helping me.
@SweetMango - was it on an iPhone or an Android phone?
btw, you can always open a support ticket to get a refund processed, but I'm trying to figure out if I can help you just do it yourself. The tricky part is it works differently depending on how you paid.
