Complaint
Someone just gave various complaints on some listeners who were extremely rude. How do I report it, or how do I deal with the situation?
@EmpathicHeart86
Hey Empathic!
I would encourage members that have told you about listeners who have acted inappropriately, to give these listeners proper written reviews and star ratings. Any problematic written reviews will be addressed by 7cups and the listener will get a coaching email describing what the complaint was and how they can improve. Members can also report any inappropriate listeners to community@7cups.com if they cannot place a review on the listener.
Other than that, I would just support the member and be there for them. Only they have the option of reporting any inappropriate listeners.
