I need some help!
This is kind of not related to the mental health...but it's been making me panic. I have been locked out of my Samsung A12 phone, I put my password and it didn't work. I tried to use my fingerprint and it didn't let me. I am not going to do a factory reset because my phone has pictures of my deceased dog, and they are very precious to me. I was wondering if anyone knows, or knows something or someone that can help me. My phone is not backed up with google. I tried using "find my mobile" in Samsung and "find my phone" in google but it didn't work because it's not connected... I definitely do not want to go out to a customer service thing and pay money. If anyone knows a video, or person or site that can help, please let me know!! :(
@hamtaro123 Did you save your pictures in the phone memory or on an SD card? If they're saved to an SD card you can use that to transfer it to a laptop. You might be able to pull them from your phone onto a laptop but I can't guarantee that because of it being locked. Might be worth a try though?
@mytwistedsoul
I will try! Thanks so much!
@hamtaro123 You're welcome! Good luck I hope it helps you get to your pictures. I'm so sorry you lost your dog.
@mytwistedsoul
I was able to recover all my pics! Thanks so much
@hamtaro123 Omgosh! That's wonderful! I'm so glad! This is the highlight of my day! 😊 Thank you so much for letting me know!
