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hey i have a bit of a technical question

zadieluna February 1st, 2023

so i am able to post threads in communities and reply and everything but i can't chat with anyone. even noni. whenever i type something into the chat box and hit enter it doesn't go through? i cant join group chats either. it used to work and now it doesnt, can someone please help?

much love :)

6
Sunisshiningandsoareyou February 1st, 2023

Hey @zadieluna, I'll message you and hopefully we can figure something! 🌻

5 replies
zadieluna OP February 1st, 2023

@Sunisshiningandsoareyou i probably wont be able to respond. it wont let me :(

zadieluna OP February 1st, 2023

@Sunisshiningandsoareyou hey so i just got your message and when i try to respond it wont let me. nothing goes through im really confused??

3 replies
Sunisshiningandsoareyou February 1st, 2023

@zadieluna

Ah that's confusing to me also. 😮 Have you tried using all three? App, 7 cups on mobile browser and pc/ web version. Is this the same everytime?

Perhaps refreshing or clearing your app's/ device's cache/ cookies respectively might help?

I'm not one with the tech stuff lol! But I hope something here makes it work. 🌻

2 replies
zadieluna OP February 2nd, 2023

@Sunisshiningandsoareyou thanks for the advice, i only use the pc web version but maybe i could try downloading the app. much love <3

1 reply
Sunisshiningandsoareyou February 2nd, 2023

@zadieluna ofcourse and you're so welcome. I hope you're able to access the rooms and messages soon! Sending love back atcha!❤

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