Should listeners be asking to video call?

Hey @CaptainOfficeSupplies, it could possibly be them being unaware, but still, yes definitely report-worthy, so they can receive some feedback and support too, in their listener role/ regarding site guidelines!

Off site contact of any kind is not allowed! They shouldn't be asking for video calls either!

Please always be mindful to not share any personal contact information or something that trace you off-cups, we need to ensure this is a safe, anonymous and supportive space for everyone!

Please do take screenshots of the chat if possible too, and report the listener, with relevant details here: https://help.7cups.com/hc/en-us/requests/new?ticket_form_id=360002045973

You can read more about community guidelines and best practices here: https://www.7cups.com/community-guidelines

Do let us know if we can support you with any further questions or assistance!💛

Meanwhile, it might be a good idea to browse for a verified listener here: https://www.7cups.com/BrowseListeners/ for personal/ emotional support!