😊 Humble Request to all the Listeners 😊
I have a request for all of you. I know you've completed the necessary training to become a listener, and I'm not in a position to say this, but I'm feeling frustrated after a recent conversation. It's not just about one person; it's based on my experience and that of others.
1. 7cups isn't a dating site: People come here seeking support for mental health issues. Please don't try to flirt or take advantage of their vulnerability.
2. Avoid judging:Don't judge members based on where they're from, their financial situation, or their job. This platform is meant to be a safe space, and judgment makes it hard for people to open up.
3. Maintain boundaries: Refrain from using terms like "baby" or "honey." Not everyone is comfortable with it, and it can make members feel uneasy. Also, avoid asking personal questions or pressuring them to share personal details.
4. Respect the conversation: Some listeners steer conversations towards dating, even when it's unrelated to the member's issue. Remember, not every problem revolves around dating.
5. Keep it anonymous:Don't push members to reveal their location or personal information. This platform thrives on anonymity.
6. Be considerate: Many members are dealing with serious issues, and careless behaviour from listeners could make things worse. Remember your responsibility towards them.
If this post offends anyone, I apologise for that.
Let's work together to create a supportive environment for everyone.
@NotFound20
Thank you for articulating these important reminders in such an articulate way! We are all in this together and this is a great reminder that respect and boundaries are the key to everyone's experience being successful here.
@NotFound20 Thanks for writing this post. If this is happening to you, please send in a review of the listener and write a detailed report of what happened. Also you can use the block/report icon as well. I am so sorry you had this happen to you.
I blocked that listener, but encountering similar people still upsets me every time.
@NotFound20 That is understandable.
I agree with the post. I think it is key to establish boundaries for listener and to keep professional relationship with members. I am so sorry for your experience and I understand due to experiences on both the member and listener side.
If anyone needs to talk, I’m here for you just pop me a message.
Ive
@NotFound20
I express my sincere appreciation for the well-considered and enlightening post you have shared. I wholeheartedly support the view that our community guidelines serve as a vital framework, and it is imperative for all members to adhere to them. These guidelines are implemented to cultivate a secure and respectful environment for our community and audience. I regret any instances where these guidelines have been disregarded. In the event that you observe any conduct that violates our guidelines, I strongly encourage you to report it and consider blocking the individual involved. This proactive approach will help prevent further disruptions within our community and ensure the cultivation of a constructive and supportive environment for all participants.
~Love,MaeMae.
@NotFound20
I've experienced most of these things as well. as a former listener, I can tell you these items are already prohibited by the 7cups listener training/agreement. so I think the question becomes why the policy isn't being enforced.
I'm through an abusive/narcisstic relationship, and there are times i'm desperate to talk to someone. i get my request taken, they say "hi" and never respond. so I put in another request, and before you know it, I get cut off for reaching my "maximum requests for the day", yet half the listeners who took my chat never said anything! This is a form of fraud, how come we get cut off but the listeners don't?
@optimisticPlane7372
Good question.
I’ve been in that situation too and I gotta honestly tell ya it frustrates me a lot especially when their profile says “ Hi/Hello! I’m here for you so reach out whenever you need and I’ll help you get through it” or anything else like that that creates hope for the members which then turn out to be false hope which just creates more frustration or stress for members.
As for why the policy isn’t enforced, valid point but idk why. It’d help if it was.
@NotFound20 Stuff like this has happened to me too, I always report them but I hate it. Sometimes when I try to talk about a dating situation the listeners ask me questions about my sexual history when the problem has nothing to do with sex. If I try to steer the conversation away, they try to steer it back. It's crazy
Thank you so much @NotFound20 for bringing up this issue and talking about it. I have also got to know that some members sometimes feel judged or even more vulnerable after talking to some listeners.
Sometimes it can be intentional, sometimes it might not. But it's high time that we understand our responsibility and take accountability for our actions and words used as a listener!
I understand that we all are here for a noble cause, let it be!
Until now, all I ever heard/read about was members talking inappropriately to Listeners. The idea of it going the other way is tasteless...but not surprising. Many people aren't much better than furry quadruped species, although they believe otherwise.
Yes this is very distressing for everyone. We do have strict rules and some people disregard these. These rules are put in place for everyone's safety. Please block and send screenshots and reports to community@7cups.com or you can submit the report and screenshots at https://help.7cups.com/hc/en-us/requests/new
Let's see if we can find a solution to this issue 😊😊
Also tagging a few friends:
@asilentobserver
@Jenna
@Heather225
@AnnaSilverberg
@NotFound20 so true. There are people taking advantage of insecurities of others. Lets try not to promote them in these platforms...