How to file a complaint about a Moderator who made me feel horrible about myself
Today I had a horrible experience in a teen chatroom. The moderator made me feel extremely hurt as he insisted i was in a crisis when I was not and tried to shut me up. I felt extremely excluded and hurt to the point I have to go to the school Nurse and now waiting to get picked up because how he made me feel. The group chats seems like they are based on favoritism and they all know each other and basically ignore anyone who is struggling.
Please let me know how and who I can talk to?
Emma
@emma1229
I'm sorry to hear this happened to you, if you need somebody to talk to I'd gladly accept a one-on-one to talk with you and try and help you through it. To report a moderator I think you would have to report this to somebody or find the moderator you want to report and report them on your profile. While I don't know what you said for them to claim you were in crisis, again, I would be happy to try and make your day a little better. Have a good one.
@ScornI tried i don’t think I can talk to you :( thanks for your message
@emma1229
If it's a community mod, then report form is here: https://docs.google.com/forms/d/e/1FAIpQLScL511VkIa0BQOXnNqbISXcI3V1PhGA4VfBtfz_GUFnwo0FAw/viewform
If it's a volunteer mod, then you can report through help desk: https://help.7cups.com/hc/en-us/requests/new
In either case, screenshots are needed to have a strong case.
@Takitoteka
I don’t have screenshots. when they all started treating me as a criminal and i was crying last thing I thought a out was screenshots
@emma1229 hi, i sadly don´t know how to report and i´m so sorry for your bad experience. Try reaching out to adult-teen listeners for a better one on one personalised experience with a mature adult who is there to help you.
@sadcat13
Thank you! ❤️
