Community Team Leaders - Admin and Ambassadors

Hi all! This will be an overview of the Community Team - who is on there, what they do, and where they contribute.

Community Management Team
Founder — @GlenM

Community Director / Head of Community — @Heather225
I provide oversight to the community at large and handle high-level concerns regarding safety and quality. I head the community management team, driving us forward to meet your needs.

Community Manager — @Hope
I oversee the 7 Cups Academy. The academy consists of:

7 Cups Internship
Leadership Development Program
Content Development and Marketing
Group Support Program
Quality Leadership Program
Additionally, I support miscellaneous community initiatives as needed.

Community Manager — @ASilentObserver
I oversee Group Support, including Chatroom Track, and provides support to the following quality projects: Verified Listener, Listener Coaching, and Active Listening tests.

Communities Coordinator — @CheeryMango
I oversee all subcommunities. In my role, I work with community mentor leaders and sub-community leaders to increase user engagement and quality across the board.

Quality Specialist — @EvelyneRose
I cover the overall quality of the volunteer listener community and am a liaison to community managers. Please see my forum section here for what I do and do not cover, but feel free to come to me with your issue and I will help or direct you to where to go.

Safety Specialist — @Bookworm4
I help lead various safety initiatives across the site and oversee the Adult-Teen listener program. I am also a teen community advocate.

Programs Coordinator — @SoulfullyAButterfly
I help coordinate the Translations Project (With 44 Available Language Groups) which is currently helping globalize 7 Cups in various languages. I also oversee the Content Volunteer Team, which is a team that helps ensure engaging and quality content including but not limited to Expert Mental Health News and Advice as well as Questions and Answers. Moreover, I have been leading the Content Development and Marketing (CDM) program for the academy. Please contact me if you are interested in or have any questions in regards to any of these Programs!

Community Moderators
24/7 Moderation coverage. You can refer to the weekly schedule HERE.

@7CupsCommunity - Answers general questions about the site and community.
@7CupsForums - Answers questions and communicates issues relating to the forums (including post edits/deletions).

Ambassadors
@Soulsings - Ambassador Therapist Liaison

@tommy - Communities Ambassador (Forum Leadership, Engagement & Moderation) / Rising Star

@Mel - Quality Ambassador, focus on Active Listening Team.

@Anusha - 7 Cups Academy Ambassador, focus on Internship.

@Rebekah- Quality Ambassador for Safety Patrol

@Amy - Chatroom Ambassador

@InternalAcceptance - Quality Ambassador with focus on AE team.

@Chevy81 - Quality Ambassador with focus on LCT/CT team.

@DreamTouch - Academy Ambassador, focus on LDP.

@Harsvin - Quality Ambassador with focus on Active Listening team

@Jenna - Safety Ambassador

@EmmaE - Chatroom Ambassador

@MelodyoftheOcean - Quality Ambassador with focus on Care Team

@hopedreamlove - Chatroom Ambassador

This post is brought to you by the Leadership Development Program Team, find out more information about the program here.