Course 2: Becoming a 7 Cups Leader - (Discussion #4) What is Triangulation? 3 Steps to Avoiding & Stopping & Take the Oath!
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What is Triangulation?
Let's call you Person A. Now, you have a problem with Person B and really dont know what to do about it. You go to Person C to discuss it. This is triangulation, when a problem between 2 people comes to involved a 3rd person unnecessarily.
The triangulation process can happen in all relationships. Let's say someone is offended by another user. Triangulation can be very tempting, but it ultimately only ends up negatively impacting all involved. Having clear, calm, and honest conversation is challenging and requires you to overcome your fears, but, when done right, it positively impacts all involved.
At times a person doesn't realize that some words or phrases may seem intimidating to another person.We all come from different backgrounds thus it is important for us to support each other.
Why is triangulation unhelpful?
Because it perpetuates the spread of information, which can be hurtful to those involved. It lends itself to rumor spreading and it takes a private situation between two users and exposes it to more people.
What should you do if someone comes to you for support on something which occurred in the community?
1) Never share the names of another user
2) Never share specific details of a chat with another user
3) If someone wants to share with you, please say this:
"I am sorry this happened! Sounds like a challenging situation. As to avoid triangulation, it would be best for you to practice conflict resolution with that person. If conflict resolution is not possible, please let a community manager know by filing a L-L report. Please do not share this situation with other users as to preserve confidentiality.
Special note: You should avoid triangulation with all other users, including mentors, group mods, peer supporters, mentor leaders and ambassadors. Any time a situation cannot be worked out via conflict resolution, please file a L-L report.
Taking responsibility for our actions: Take the Pledge!
As a listener in our community, it is your responsibility to stop triangulation when you see it or are invited to participate in it. Doing this will keep our community healthy and moving in a positive direction. I challenge you all to take the Avoiding Triangulation Pledge:
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: Heather225 8//6//20
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@Heather225
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: CheeryMango 8/24/2020
@CheeryMango
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: Affliction1, 26/10/2020
@CheeryMango
yes.. to maintain healthy relationships, we have to stop the spread of rumors and misinformation
@CheeryMango
Thats feels so wonderful to hear !!
@CheeryMango
I think this message says it all, the way we should all attempt to do and act, as listeners, that is why we are here
@Heather225
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: Mankka 8/24//20
@Mankka
It feels so great to see everyoe working together as one !
@Heather225
"In all my interactionas on 7 Cups, I will work to maintain healthy relationships and a supportive envrionment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: KindnessMatters2020 - 8/24/20
@KindnessMatters2020 that's awesome <3
@KindnessMatters2020
rightly said, to maintain professionalism, we should not involve ourselves personally in situations which do not include us
@KindnessMatters2020
The oath is indeed very touching
@Heather225
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Tyedyedbutterfly65 9/24./2020
@Heather225
In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence
signed by : //yourstruly2000//
25/8/2020
@Yourstruly2000 thanks for your hard work here!
@Heather225
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: azuladragon34 8/25/20
@azuladragon34
I always uphold these values, in my daily life
@Heather225
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: blissart, 25th aug,2020
@blissart It's great to see teammates around!
@Heather225
My "Avoiding Triangulation Pledge":
In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence.
Signed: IvyL
Date: August 25th, 2020
@VioletVenom keep up the good work!
@Heather225
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: Peaceloveanspaws 8/25/20
@PeaceLoveandPaws
Great sentiments peace i am glad to know im , working with professional people
@Heather225
"In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence."
Signed: QuietMagic 8/26/20