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Needs Reply Team: Offboarding Policy

User Profile: CheeryMango
CheeryMango February 15th, 2023

Official Offboarding Policy for Needs Reply Team

This policy is created to address consistency, communication, and activity for all members of the Needs Reply Team. As a member of the Needs Reply Team, you are responsible for ensuring that your quota (10 posts per month from the Needs Reply queue) is maintained as an active and present member of the team. Lately, we have seen a decline in response to our check-in forms, PMs, and posts. We understand that each of you have busy lives, but we want to ensure that we have a team actively replying to posts to help manage the needs of our community members that take the time to make posts and want an opportunity to be heard and supported.


Here is our the policy will work and what is expected of you as an active Needs Reply Member:

  1. Ensure that you fill out the NR tracking form within 7 days of the initial post-day. Please also respond to check-ins. So, for example for the check-in post was created on January 1st, you have will have from January 1st to January 8th to respond.

  2. If you are not meeting point A due to activity or absence after 2 weeks, the Needs Reply team leader (@bookworm274) or Admin (@CheeryMango) will reach out to you to find out what’s going on and how we can best support you during this time. If no response is received from either reach outs within a month, we will take it that you are non-responsive and MAY result in the removal of the team.

  3. If after 1 month, we do not hear back from you and you haven’t made any progress towards your monthly quota or responded to the team check-ins, we will get you set up for a self-care break or put you on a probationary period that will give you time to be more active on the team. This is to ensure that things are still able to occur in the community as effectively as possible.

  4. If after 1 month and a half, we do not hear back from you, especially about a break or needing time off to focus on other things, we will REMOVE you from the team.


taglist (last updated January 24, 2023 by @CheeryMango): @Asher @anxietywarrior23 @bookworm274 @CosmicMiracle @Juliak1968 @KimByeongin @LlamaLizz @Markzzmq @MidwesternCalmSeeker @Optimisticempath @pamharley003 @SynSavory @Sunisshiningandsoareyou @CheeryMango


Updated by @CheeryMango 3/14/2023 to include updated information on removal from team + probationary period for missed forms.

3
User Profile: bookworm274
bookworm274 February 15th, 2023

Thanks Cheery!

Also adding @jennysunrise8 as they don't seem to be on that taglist

User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou February 15th, 2023

@CheeryMango

Thankyouuu for the notice!❤

User Profile: MistyMagic
MistyMagic February 16th, 2023

Thanks for the post

Listening - One Step At A Time!