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Effective replying: A reminder to all!

Listeningsarinn March 4th, 2021

Hey everyone! Hope you’re having a good day!

There is one thing we all can agree on and that's the fact that we want our community members to feel safe, supported and heard! I’m so thankful for all you do to make this happen🍃❤️

tho we have noticed that some replies on forums do not provide this…

there are a few things that are crucial for us to remember while replying! So please read this reminder 'till the end and reply by “read and understood” to let us know you did❤️

Where to find the threads needing a reply?

You can find all threads that have not got a response yet here, in the needs reply queue or by filtering forums in each subcomm by choosing needs reply from sort by drop down

How to reply effectively?

While Responding effectively to a post, You want to validate the person to make them feel understood, be empathetic and understanding and allow them to feel supported. An effective reply would show that you took the time to read it by reflecting what they said in their post rather than using a blanket phrase that doesn’t mention what they are actually talking about!

What does my reply have to contain?

Reflection, Validation, empathy and compassion!

!!! You do not need to be a peer or specialize in a topic to reply effectively, active listening and being there is enough, and usually all the user asks for❤️

!!! If there is a specific question being asked in the thread it’s important to answer it, even if it’s by:

“ i’m not sure i’ll tag @leader who might be able to better answer this” or if it is a question that would require advice to answet then you can answer by “you are the only one who can answer that question certianly as you know your life and situation better than anyone else but i’m here for you while discovering the answer”

When to step back and let community peers/ leaders/ etc be the one to reply?

Although it is great that you want the poster to get a response, if the post is something that you aren’t sure on how to reply effectively too, it’s triggering/ uncomfortable for you, or if they ask a specific question you feel unable to answer even in the ways mentioned above then it may be best to take a step back and let someone with more experience such as a community peer or leader be the one to answer it. They will still receive a reply even if not as soon❤️

The shorter the needs reply queue gets the less people go unseen, they get heard and supported, but if we think we are not able to truly support the member at that moment it’s better to let it stay in the queue, responding and getting a post out of needs reply section makes it more unlikely/ limits the chances of getting another response which could actually answer the question🍃🍃🍃

❤️Thank you so much for all you do for 7cups and our forums! Stay awesome!❤️

Feel free to reply here or reachout to me (@listeningsarinn) or (@bookworm274) in pms if you need help or want to discuss/ ask anything regarding needs reply or forums as a whole!

needs reply team:

@bouncyvoice4149 @Dajia215 @faithlove1111 @GlitteringNights @ouicherie @GentleFlameofCaring @specialsnow9454 @violetvenom @Juliak1968 @lovingbanana @MonicaQu @mxmes @pamharley003 @Sealiously @Shanna @StanDaMan78 @CompassionateDreamer8522 @SynSavory @BookChunky @FinleyTews @Anotherfrenchtoastclub @hopedreamlove @tortuedesbois @MidwesternCalmSeeker @ginevra962 @Asherwolfice @CompassionateDreamer8522

Forum supporters:

@emmaishereforyou88 @fairyava @kdsyahirah @MyNameIsNicole @BrightHeart116 @shiningSky3745 @Sydney113 @GlitteringNights @Shimmersofhope @mxmes @lovelyParadise7651 @hopedreamlove @Azalea98 @Jenn7Cups @KatieTheBigRockOne @SnailPurple @kdsyahirah @HannahChu777 @softMusic9759 @smilingsnapples @LinearWaves @talkswithhariba @bookworm274 @Shaunnxx1 @blitheEmbrace27 @Fristo @MoonlightHelper1 @frostyIris5554 @starryskies108 @Ines1229 @anotherfrenchtoastclub @donalddraper @DearDaphne @CheeryMango @RebekahRoyal @CompassionateDreamer8522 @VerseArt @azuladragon34 @competentParadise6344 @PeaceLoveandPaws @musicalHarmony @WeedyGarden @Starmedia @Celaeno @Goldcherry2113 @Kindstar45 @bestVase7265 @gigantCloud92 @faithlove1111 @LuLuRings @BookChunky @gigantCloud92 @Mankka @gentleSun78 @TaranWanderer @WelcomeToChat @lumieremilkyway @MidwesternCalmSeeker @amiablePeace77 @hillsideblues

Forum mods

@lovelyWhisper66 @LoveMyRotty @BlindGrapefruit @CaringBrit @LoveMyRotty @WeedyGarden @CheeryMango @tranquilbear14 @SummerBreeze00 @ASilentObserver @CaringBrit @Ines1229 @LuLuRings @MistyMagic @tranquilbear14 @Jenn7Cups @bookworm274 @tami150 @enchantedlove @optimisticMagic0014 @talkswithariba @SnailPurple @SuryanshSingh @bookworm274 @DayDreamWithYou @hopedreamlove @Listeningsarinn @AffyAvo @Fireskye13 @KatLis123 @NoneTheWiser

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hopedreamlove March 6th, 2021

@Listeningsarinn

Thank you for this helpful reminder! Read and understood Purple heart

1 reply
Listeningsarinn OP March 7th, 2021

@hopedreamlove

thanks a lot for taking the time to read!❤️

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bestVase7265 March 7th, 2021

Read and understood

1 reply
Listeningsarinn OP March 7th, 2021

@bestVase7265

thanks you for taking the time to read!❤️

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Celaeno March 7th, 2021

Read and understood

1 reply
Listeningsarinn OP March 7th, 2021

@Celaeno

thank you for your attention!❤️

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SynSavory March 7th, 2021

@Listeningsarinn

Thanks!

1 reply
Listeningsarinn OP March 8th, 2021

@SynSavory

thanks for taking the time to read syn❤️

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gigantCloud92 March 8th, 2021

@Listeningsarinn

Read and Acknowledged :)

1 reply
Listeningsarinn OP March 9th, 2021

@gigantCloud92 Thanks for taking the time to read ^^❤️

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MidwesternCalmSeeker August 24th, 2021

@Listeningsarinn
One thing I tend to notice is, even when I respond to a post that is more than a month old, I will reply, and then several other people also reply within a day or so. I think that's awesome.

2 replies
juliak1968 August 24th, 2021

@MidwesternCalmSeeker
Sometimes i cant think of anything to say because i was left speachless so a say
Blessings, Day 😎

Listeningsarinn OP August 24th, 2021

@MidwesternCalmSeeker
that's true and veey likely to happen, as the forums in a subcommunity are sorted by most popular as default and therefore the threads with newest replies come up for everyone entering the subcomm, by replying you bring it up and make more people see it!
even if the person posting has deleted their account or isn't active on cups anymore, it's worth a reply as it will bring the thread up and open a place to talk on for people with similar experiences or act as a resource to some who might need to read it
thanks for mentioning this and thanks for being always awesome and active on NR *~*❤️❤️❤️🍃

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resourcefulPond1641 August 25th, 2021

@Listeningsarinn

Read and Understood

meremuse August 25th, 2021

Read and understood

friendlySkies6250 August 25th, 2021

@Listeningsarin
read and understood! Thank you

juliak1968 August 26th, 2021

Read and understoodsmiley