Effective Communication
Effective communication is a mandatory quality for a listener. Tell me some ways to improve listening to people and to be a good support to them.
The best tip is using validation and put yourself in your shoes. Some people just come here to vent but also knowing someone is it is good as well.
@DeterminedOrange20
Sometimes its also nice to reiterate what they just said but word it differently. It shows that you are actively paying attention and listening to what they said.
For example:
Person 1: I'm so upset. My boyfriend and I just got into a huge argument.
Person 2: I'm sorry to hear. I see that you're upset because you just had a big fight with your boyfriend.
DeterminedOrange20, my sister decided to become a teacher, and nice comunication skills - that's what she started practicing, over and over again. Than she visit a summer camp called Institut Monte Rosa, which is maybe one of the most popular summer camps nowadays, where she could practiced with real people and real students. It helped her a lot, cause the real practical lessons are way more effective than theory.