A few questions
Is what we say to listeners completely confidential? Is there a way to request only female listeners? (I am just not as comfortable opening up about my particular struggles with a man). Can listeners suggest any coping skills therapeutic tools support groups etc or are they just active listeners?
Hey @jitterbugz7, welcome to the community. 💛
Yes, all personal chats are meant to be confidential.
Yes, completely okay to want to chat with only female listeners. While putting a general request that goes out to all the listeners, you can type/ mention after the topic space that you are looking for only female listeners to talk to. You can also search for listeners using different filters here: https://www.7cups.com/BrowseListeners/.
Regarding the suggestions, It's fairly relative, I feel, listener to listener, of what kind of topics they feel comfortable with, knowledge about different resources etc.
In general, yes, it's just active listening, no listeners should be advising you for anything but if you're needing to brainstorm for suggestions regarding coping mechanisms or something you can invite them to share!^^
You can check out this member pack: https://docs.google.com/document/d/1CL9Yu_6zixlapOjdrhCgKLy9JN5wY3HWdrGH7PIO2WI/edit# for some general information about the available resources, safety and feedback related information at 7 cups! 💛