app crash
So its been several times now that just after i began talking with a listener, the app crash and i get disconnected. this is really annoying, when will the app get fixed?
This keeps happening to me too!!! It p*sees me off so much. I’m just here to open up about my feelings, and it keeps telling me there are technical difficulties. It makes me so upset.
Same with me- it’s disappointing
@chemeli @underthewill0wtr3e @compassionateBlueberry4830
Hey there, I'm sorry to hear the app crashes have caused some inconvenience.
The team sent out a notification recently, which implied they are aware of the issue and have been working to fix it.
The notification: "App Update
Please do not update to the latest version of the app. We are experiencing some issues with the new updates on mobile devices so please stick to the website version or access the site from a mobile browser if you can. We are working to resolve this as soon as we can. Thank you for your patience and understanding during this time!"I understand it might not be as convenient, however please do continue to seek support when you need, whether on the mobile browser or web version.
If needed to report any technical issues in future as well, y'all are welcome to send a tech report here: https://help.7cups.com/hc/en-us/requests/new
I hope things are resolved soon also. ❤