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August 3 - Update to the Reviews Feature!

User Profile: Laura
Laura August 3rd, 2018

Hi Crew!

We first announced this update here. Please review this thread for more information on this update!

Here are the big changes:

1) No more categories for star reviews! The pop-up will look like this:

2) As many of you know, we have a flagging team that helps parse through all of the reviews. Only reviews & star ratings that are flagged by the team as being helpful indicators as to what happened int he chat will be counted. This means - if the star rating is a duplicate, or the flag is marked as unhelpul/ doesnt tell us anything about the listeners abilities, the star rating will not count. This will help a great deal in making the reviews accurate!!

3) You can only leave a review for your listener once every 48 hours!

4) You are required to accompany your review with 15 characters of text!

Big thank you to everyone who has already given feedback!! We are excited about this update, we haven't made any chances to the reviews in over 4 years - its ABOUT TIME!!

The updated review tool will go live today!! please let us know what you think! You can share feedback in this thread or in this form.

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