How to use the Help Center for submitting feedback

Hi, everyone!

Just want to let you know that we have updated the channel through which we accept feedback/site suggestions. We moved away from the Google form and now ask submissions be put through the Helpdesk (linked here) within our Help Center (here).

Why we made the change:

1. Centralize all feedback: Keeping everything in one place makes it easier for us to review and track your suggestions.
2. Respond more effectively: The helpdesk allows for two-way communication, so we can ask clarifying questions and keep you updated on the status of your feedback.
3. Prioritize and organize: This system helps us manage the volume of feedback and focus on the most impactful suggestions.
4. Data: By tracking feedback trends, we can identify areas for improvement and make informed decisions about future development.

The Helpdesk also serves the following:
User reports
Product support (bugs)
Account deletion
Age verification
And more (see the dropdown for all options)

You can also visit the Help Center itself to find answers to common questions.

We hope this new process makes it more convenient to share your valuable input. Thank you for your continued support and for being a part of our beloved community!