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Why does my account say guest / null when I'm a signed up listener?

User Profile: EmiliaRea6
EmiliaRea6 July 26th, 2015

My account doesn't allow people to click on it and says "null" when clicked on, it also says I'm a guest instead of an actual listener. Does anyone know how to solve this?

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User Profile: OrunLeon
OrunLeon July 26th, 2015

Hmm interesting... I'm not quite sure how to tag you haha. @ ???? Did you enter a username at all when you signed up or...? Your best shot is to send an e-mail to support@7cups.com and they will sort it out for you.

1 reply
User Profile: OrunLeon
OrunLeon July 26th, 2015

P.S. You are visible in Browse Listeners to chat with. But you show no display username. Also, clicking your profile picture does not take you to a profile page. Weird. Therefore there's only one way to actually reach you for a PM.

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User Profile: viva360
viva360 July 26th, 2015

If your listener username isn't displayed in the top right corner, chances are you're not signed in, so it's still seeing you as a guest.